10.0 ExcellentAnton, Mar. 2024
LikedWe spent two weeks in this hotel and in Seoul, so I would like to dwell on our stay in Glad in more detail. 1. Quietness. I read a lot of reviews about this hotel, that since the National Assembly building is nearby and that there is often noise. Yes, there is some noise, but it was only in the morning. Each time we fell asleep in silence and in the morning we could hardly hear him. The hotel's noise insulation is excellent, so we have no complaints here. 2. Staff. It was our first time in Seoul and of course we had organisational issues. The staff at the hotel were lovely and helpful with any questions we had. Thank you so much for your help with organising flowers for the 14th of March, finding a phone repair service and also for helping us find locations from Dramas. 3. Breakfasts. We're not fans of spicy cuisine, so we were worried whether the breakfasts would be adapted to a European audience. In the end there was no cause for concern, there were lovely breakfasts that didn't get boring after so long. The choice of food and quality was excellent. 4. Transport accessibility. This point is less relevant to living in hotels, but I also think this point is very important. Directly across the road is the entrance to the metro, as tourists, transport accessibility cannot be more convenient! Be careful with the type of trains. Express trains (marked red in the metro) do not stop at this station. 5. Shops/Cafes etc. Everything you need, including even the most ordinary shops, is literally a 2-minute walk away. 7/11 gs25 is also on the next street. Overall, I found the location of the hotel to be extremely good. 6. Hotel room We didn't spend much time in the room but the room itself was excellent and fresh, spacious shower room and very comfortable bed. Also our room on the 12th floor had an amazing view of the skyscrapers.
Disliked1. Cleaning. I have some comments regarding cleaning, I hope the hotel staff will treat this with understanding. Bed linen was changed regularly and the room was always cleaned upon return. But under the closet there was always a little dust, I don’t know if they cleaned the vacuum cleaner there, but could you please pay attention to this. And at one point, our hotel slippers were taken away and we didn’t get new ones until we left. However, every evening we returned so tired that we did not pay much attention to it. We certainly could have asked the hotel team about this, but there was no urgent need for this. So this is just an observation. :) Otherwise the cleaning of the room was good and we had no further comments. I would like to say a huge thank you for a wonderful holiday in Seoul!
10.0 ExcellentAnonymous, Mar. 2024
good
9.6 ExcellentAnonymous, Mar. 2024
We had a fantastic stay at this property. The location was excellent, with easy access to transportation options. The staff were friendly and helpful, ensuring that our needs were met throughout our stay. The cleanliness of the property was top- notch, and we were impressed with the amenities provided. The room size was spacious and comfortable, and the bathroom was clean and well-maintained. The only downside was the view, which wasn't as impressive as we had hoped. However, this minor drawback didn't overshadow the overall positive experience. We highly recommend this property for its value for money, convenient location, cleanliness, and attentive staff. It truly exceeded our expectations and made our stay in the area memorable.
10.0 ExcellentKatherine, Mar. 2024
LikedClean modern reasonable price. Staff super helpful especially Yelena at reception - she was proactive, helpful and friendly
10.0 ExcellentMichael, Mar. 2024
LikedGreat beds, design, layout, staff.
DislikedThe gym was unavailable to guests in the morning due to private classes