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The Ritz-Carlton Cancun
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The Ritz-Carlton Cancun Resort

Retorno del Rey #36 Retorno del Rey #36, 77500 Cancún, Quintana Roo, Mexico Show Map | Official Site

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8.9
Excellent from 166 reviews
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About The Ritz-Carlton Cancun

Boasting a private beach, a Turkish steam bath and outdoor tennis courts, The Ritz-Carlton Cancun is situated in Cancun and offers modern accommodation. It also features an outdoor pool and a sauna.

Guests can enjoy a range of massage treatments and beauty therapy at the in-house spa, Kayanta Spa and Salon. It also offers family-friendly amenities, with room designs and services for families of any size, plus a kids pool and a kids club. It also provides convenient facilities for business meetings and events.

Every modern room at the resort has a mini bar and all the necessities for a comfortable stay. There are also several rooms especially designed for families.

Guests of The Ritz-Carlton Cancun are welcome to sample Asian cuisine at The Sushi Bar, or try Mediterranean dishes at Fantino. Breakfast is available daily and can be enjoyed in the comfort of the rooms. There is also a selection of drinks to enjoy at the outdoor bar, which has a view of the beach.

The area around The Ritz-Carlton Cancun has a variety of cafés and restaurants. The friendly staff at the tour desk are available to organise tours and activities in Cancun.

Excellent 8.9
166 guest reviews

Hotel Features

Activities

Fitness centre, Beach access, Playground, Massage, Kids' club, Outdoor tennis

Policy

Pets not allowed

Services

Business centre, Car rental, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Beauty salon, Wake-up service, Airport shuttle (surcharge), Fax/photocopying, Special diet menus (on request), Tour desk, Shuttle service (additional charge), Ticket service, Spa, Babysitting/child services (surcharge), Wedding services

General

Disabled Access, Gift shop, Laundry facilities, Room service, Smoke alarms, Hot tub, Outdoor pool, No smoking, Restaurant, Bar/Lounge, Express check out, Hairdryer, Cable or satellite TV, Air-conditioned, 24hr front desk, Sauna, Private beach, Terrace/Patio, Towels, Elevator, Minibar, Iron and ironing board, Alarm clock, Balcony, Bathtub, Breakfast in the room, Carpeted, CD player, Desk, Executive lounge access, Flat-screen TV, Free toiletries, Heated pool, Heating, Interconnected room(s) available, iPhone dock, Pool with a view, Private bathroom, Private check-in/check-out, Private parking, Radio, Safety deposit box, Sea view, Seating area, Slippers, Telephone, Toilet, TV, Valet parking, VIP room facilities, Ironing service, Shoeshine, Shops (on site), Bathrobe, Garden, Spa and wellness centre, Physical distancing in dining areas, Physical distancing rules, Hand sanitizer in guest accommodation and key areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Staff follow all safety protocols as directed by local authorities, Coffee shop, Safe, Parking (surcharge), Steam room, Storage available, Cribs available, Refrigerator

Internet

Wi-Fi, Internet (surcharge)

Check-in

From 3:00 PM

Check-out

Prior to 12:00 PM

The Ritz-Carlton Cancun reviews

The Ritz-Carlton Cancun
8.9
Excellent
from 166 reviews

Rating summary

  • Cleanliness 9.4
  • Comfort 9.3
  • Location 9.2
  • Services 8.8
  • Staff 9.1
  • Value for money 7.9