Cinnamon Citadel Kandy

Cinnamon Citadel Kandy

Hotel
4 stars 

124, Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka

ExcellentBased on 1,252 reviews
8.3

C$ 209

Cheapest rate

rate per night

Provider
Nightly total
C$ 209
C$ 250
C$ 304

Best deals for Cinnamon Citadel Kandy

Explore the most appealing deals available for Cinnamon Citadel Kandy, ensuring you get the best value for your stay. Properties were last updated on 25 April 2025.
Fri 2/5
Sat 3/5
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
Superior Room
bed type unknown
bed type unknown
1 twin bed
Double room
1 double bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

About Cinnamon Citadel Kandy

Discover essential information, amenities, and features of Cinnamon Citadel Kandy, providing insights into what to expect during your stay. Information on this property was last updated on 25 April 2025.
Hotel in Kandy with 2 restaurants and free valet parking Along with 2 restaurants, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free valet parking are also provid...

Good to Know

Check-in time2:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+94 812 234 365

Perks and amenities at Cinnamon Citadel Kandy

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Cinnamon Citadel Kandy
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking
  • Business centre

General

  • Wine glasses
  • Electric kettle
  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Fan
  • Cribs available
  • Fire extinguisher
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Packed lunches
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Interconnected room(s) available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hairdryer
  • Lockers
  • Cable or satellite TV
  • Mountain view
  • Air-conditioned
  • Outdoor furniture
  • Pants press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Bathrobe
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Storage available
  • Non-smoking rooms available
  • River view
  • Terrace/Patio
  • Disabled Access
  • Linens
  • Towels
  • Safety deposit box
  • Fireplace
  • Grill
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by elevator
  • Adapter
  • Slippers
  • Snack bar
  • Socket near the bed
  • Balcony
  • Bathtub
  • Bidet
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Kettle
  • Carpeted
  • Toilet
  • Toilet paper
  • Safe
  • Toothbrush
  • Clothes rack
  • Coffee machine
  • Tumble dryer
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Valet parking
  • Desk
  • Wardrobe or closet

Activities

  • Board games/puzzles
  • Darts
  • Evening entertainment
  • Fitness centre
  • Kids' outdoor play equipment
  • Table tennis
  • Water sport facilities (on site)
  • Hiking

Services

  • Babysitting or child care
  • Business centre
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • Key access
  • Airport shuttle (surcharge)

Reviews for Cinnamon Citadel Kandy

Read firsthand reviews and testimonials from guests who have stayed at Cinnamon Citadel Kandy, providing insights into their experiences. Travellers have left 1,252 reviews of Cinnamon Citadel Kandy to date. Review data was last updated on 25 April 2025.
8.3
Very goodBased on 1,252 verified guest reviews

Pros +
  • Spacious rooms and good restaurant. (in 22 reviews)
  • Enjoyed authentic Sri Lankan breakfasts. (in 17 reviews)
  • Fantastic hotel - excellent value. (in 58 reviews)
Cons -
  • Room service was very slow (in 20 reviews)

Traveller type:
Sort by:
J
6.5 Okay
HotelsCombined
They could not allocate room for 3 hours, we were made to sit in the reception for 3 hours without any sort of status report

Photos of Cinnamon Citadel Kandy

View a collection of 43 photos showcasing the rooms, amenities, and facilities of Cinnamon Citadel Kandy to help you visualise your stay. Photos for this property were last updated on 25 April 2025.

Hotels similar to Cinnamon Citadel Kandy

Discover other properties in Kandy that offer a similar experience and ambience to Cinnamon Citadel Kandy. In total, there are 2,451 hotels serving travellers in Kandy. Price data was last updated on 25 April 2025.

Explore Kandy

Cinnamon Citadel Kandy is located at 124, Srimath Kuda Ratwatte Mawatha in the neighbourhood of Kandy. Popular landmark data was lasted updated on 25 April 2025.

Closest Airports

FAQs when booking at Cinnamon Citadel Kandy

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Cinnamon Citadel Kandy. FAQs were last updated on 25 April 2025.
  • Is pricing at Cinnamon Citadel Kandy comparable to 4 star hotels in Kandy?

    In Kandy, the average nightly rate for 4 stars hotels is C$ 153. The expected nightly rate for Cinnamon Citadel Kandy is around C$ 136; a price that is 11% cheaper than the city average. HotelsCombined considers Cinnamon Citadel Kandy to be a good deal if you’re looking to stay at a 4 stars hotel in Kandy.

  • What is the Cinnamon Citadel Kandy phone number?

    You can reach the front desk of Cinnamon Citadel Kandy at +94 812 234 365.

  • Does Cinnamon Citadel Kandy have Wi-Fi available?

    Yes, Cinnamon Citadel Kandy has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Cinnamon Citadel Kandy?

    Cinnamon Citadel Kandy does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Cinnamon Citadel Kandy?

    12:00 PM. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 2:00 PM.

  • How much does it cost to stay at Cinnamon Citadel Kandy, Kandy?

    Cinnamon Citadel Kandy room prices depend on your dates, room type and availability. The average price found recently is C$ 136/night, with the best deals starting from C$ 69/night. To see current deals, enter your dates in the form above.

  • Is there a restaurant at Cinnamon Citadel Kandy?

    Yes, there is a restaurant on-site at Cinnamon Citadel Kandy, Kandy. A bar is also available on-site.

  • Does Cinnamon Citadel Kandy have a laundry service?

    Yes, there are laundry services usually available at Cinnamon Citadel Kandy, Kandy. There are irons (and ironing boards) at the property too.

  • Does Cinnamon Citadel Kandy offer accessible rooms?

    Yes, Cinnamon Citadel Kandy provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest day to check into Cinnamon Citadel Kandy?

    Consider checking into Cinnamon Citadel Kandy on Monday, when the nightly price is typically at its lowest (average nightly rate of C$ 144).

See more FAQs

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