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Crowne Plaza Niagara Falls-Fallsview
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Crowne Plaza Niagara Falls-Fallsview Hotel

5685 Falls Avenue 5685 Falls Avenue, Niagara Falls, ON L2E 6W7, Canada Show Map

Good from 2,082 reviews
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About Crowne Plaza Niagara Falls-Fallsview

Boasting views of Casino Niagara, Niagara Falls and Horseshoe Falls, Crowne Plaza Hotel-Niagara Falls/Falls View is steps from Niagara Falls City's attractions and landmarks. It also offers a sauna, a heated pool and a Jacuzzi.

The hotel has a gym with a swimming pool. Convenient services include an express check-in feature and a luggage storage area.

Crowne Plaza Hotel-Niagara Falls/Falls View provides 234 rooms, all of which are equipped with cable/satellite channels, tea and coffee making facilities and a spa bath. All feature a private bathroom with robes and amenities.

On-site dining options include a restaurant, which is a convenient spot to have a meal. A wide selection of cafés and restaurants are also found in close proximity to the property.

Niagara Falls City's attractions, such as the Niagara SkyWheel and Fallsview Indoor Waterpark, are within easy walking distance of Crowne Plaza Hotel-Niagara Falls/Falls View. The hotel's multilingual staff are available to make sure that every traveller has a comfortable stay.

Good 6.9
2,082 guest reviews

Hotel Features


Massage, Casino, Game room, Golf, Fitness centre, Water park


Pets not allowed


Wedding services, Business centre, Daily housekeeping, Fax/photocopying, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Mini-market on site, Contactless check-in/check-out, Tour desk, Spa


ATM on-site, Spa and wellness centre, Radio, Disabled Access, Family rooms, Linens, Towels, Safety deposit box, Gift shop, Seating area, Elevator, Laundry facilities, Flat-screen TV, Free toiletries, Shops (on site), Heated pool, Room service, Heating, Iron and ironing board, Physical distancing in dining areas, Physical distancing rules, First-aid kit, Hot tub, Interconnected room(s) available, Indoor pool, No smoking, Balcony, Bathtub, Restaurant, Bar/Lounge, Hand sanitizer in guest accommodation and key areas, Express check out, Hairdryer, Breakfast in the room, Screens or physical barriers placed between staff and guests in appropriate areas, Cable or satellite TV, Telephone, Use of cleaning chemicals that are effective against coronavirus, Carpeted, Air-conditioned, CD player, Newspapers, Toilet, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Safe, Sauna, Clothes rack, Pants press, Guests can opt-out of accommodation cleaning service, TV, Staff follow all safety protocols as directed by local authorities, Parking (surcharge), Desk, Coffee shop, Private bathroom, Wardrobe or closet, 24hr front desk, Designated smoking area, Storage available


Free Wi-Fi, Wi-Fi available in all areas, Internet


From 4:00 PM


Prior to 11:00 AM

Crowne Plaza Niagara Falls-Fallsview reviews

Crowne Plaza Niagara Falls-Fallsview
from 2,082 reviews

Rating summary

  • Cleanliness 7.1
  • Comfort 6.8
  • Location 8.6
  • Services 6.4
  • Staff 7.9
  • Value for money 5.9

Recent reviews of Crowne Plaza Niagara Falls-Fallsview

  • Anonymous

    Families with young children

    Dec 2018

    Verified Stay

    Good location

    Small room size

  • Mae R

    Mar 2018

    Verified Stay

    Friendly Staff

    Don't let the old exterior fool you. This hotel is clean and updated. The staff are courteous and helpful. Every staff member were friendly and served all our needs. We have never experienced such amazing service. Not our first time staying and definitely not our last. The beds were quite comfortable as well. We loved that the hotel was connected to so many things via indoor walkways (Hard Rock, The Hershey Store, Coca Cola Store, Arcade, Rainforest Cafe, the water park, the casino, a food court, etc.) The indoor walkways make for a great Winter getaway. No real complaints, and my family really enjoyed our getaway.