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Embassy Suites by Hilton Niagara Falls Fallsview
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Embassy Suites by Hilton Niagara Falls Fallsview Hotel

6700 Fallsview Boulevard 6700 Fallsview Boulevard, Niagara Falls, ON L2G 3W6, Canada Show Map | Official Site

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7.9
Good from 4,143 reviews
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About Embassy Suites by Hilton Niagara Falls Fallsview

Commanding exclusive views of Niagara Falls, Embassy Suites by Hilton Niagara Falls Fallsview is set in a popular part of Niagara Falls City and offers a Jacuzzi and an indoor pool. It provides 4-star accommodation with air-conditioned rooms.

The hotel has recently been refurbished and offers valet parking, an express check-in and check-out feature and meeting rooms. It has babysitting services, a currency exchange and a reception that operates 24/7.

Guests staying at Embassy Suites by Hilton Niagara Falls Fallsview can relax in their luxurious rooms that offer a refrigerator, a coffee maker and a private bathroom. They are also fitted with cable/satellite channels, a flat-screen TV and a microwave.

In-house dining options include T.G.I. Friday's, which is a convenient spot to enjoy a meal. Eateries at the hotel include Starbucks and The Keg Steakhouse. A selection of eating options are also found in the area.

Embassy Suites by Hilton Niagara Falls Fallsview is ideally situated for exploring Niagara Falls City with Fallsview Casino Resort and Niagara College Maid of the Mist Campus within walking distance. It is also a brief car ride from Niagara River.

Good 7.9
4,143 guest reviews

Hotel Features

Activities

Fitness centre, Game room, Golf, Pay-per-view channels

Policy

Pets not allowed

Services

Business centre, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Wake-up service, Fax/photocopying, Tour desk, Shuttle service (additional charge), Contactless check-in/check-out, Concierge service, Wedding services, Babysitting or child care

General

Parking, Complimentary breakfast, Disabled Access, ATM on-site, Gift shop, Laundry facilities, Room service, Hot tub, Indoor pool, No smoking, Restaurant, Bar/Lounge, Express check out, Hairdryer, Cable or satellite TV, Air-conditioned, 24hr front desk, Microwave, Refrigerator, Storage available, Linens, Towels, Elevator, Iron and ironing board, Alarm clock, Bathtub, Carpeted, City view, Desk, Dining area, Family rooms, Flat-screen TV, Free toiletries, Heating, Landmark view, Newspapers, Private bathroom, Private parking, Radio, Safety deposit box, Seating area, Shower, Spa bath, Telephone, Tile/marble floor, Toilet, Valet parking, Vending machine (drinks), Vending machine (snacks), Wardrobe or closet, Shoeshine, Shops (on site), First-aid kit, Physical distancing rules, Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Staff follow all safety protocols as directed by local authorities, Coffee shop, Safe, EV charging station, Minibar

Internet

Internet, Wi-Fi, Wi-Fi available in all areas

Check-in

From 4:00 PM

Check-out

Prior to 11:00 AM

Embassy Suites by Hilton Niagara Falls Fallsview reviews

Embassy Suites by Hilton Niagara Falls Fallsview
7.9
Good
from 4,143 reviews

Rating summary

  • Cleanliness 8.4
  • Comfort 8.3
  • Location 8.9
  • Services 7.8
  • Staff 7.8
  • Value for money 6.8

Recent reviews of Embassy Suites by Hilton Niagara Falls Fallsview

  • Fadi

    Families with young children

    Jun 2019

    Verified Stay

    spacious room

    Not baf. but the checking in and access to restaurant should be more professional

    7.8
  • cmsbrown

    Families with young children

    Jun 2019

    Verified Stay

    ok but getting dated

    I had stayed in the 1990s and the hotel was new and the beds were so plush and comfy. now the rooms are not any better than a comfort inn.

    6.2
  • Javier Z

    Apr 2018

    Verified Stay

    Perfect View of the Falls

    The location and views of both falls from my room on the 37th floor were magnificent. Truly breathtaking. However, apart from that, Embassy Suites left a lot to be desired. For the entirety of our trip (Sunday to Wednesday in the off season) we routinely had to wait between 10 and 15 minutes for one of the four elevators that service the 42 floors of the hotel to pick us up at our floor or the lobby. Additionally, the elevators seemed to be less than reliable, often jerking to a stop or taking up to 20 seconds to stabilize on a floor that we had stopped on. One of the elevators was out of commission during the second night we stayed because it was malfunctioning. I overhead the repairman saying that the elevator was indicating it was at different locations dependent on what floor you were on. The seemingly lacking safety and maintenance of the elevators was truly terrifying to consider in a major hotel. I would hate to imagine what this hotel looks like once the weather breaks or during the summer months. Additionally, while I had a wonderful romantic getaway planned, I had a short period of time on our third day where I needed Internet access to complete a time sensitive project for work. The hotel WiFi was down for at least 16 hours, from at least 4 PM on Tuesday (this is when I first tried logging in so it may have been longer) until 8:30 AM on Wednesday. When reaching out to the hotel, I received an extremely rude response from the operator insinuating that it was ridiculous that I would be calling to inquire about a commodity that the hotel was supposed to provide for free as I signed up for their honors program. She offered no time line of when the WiFi would be fixed, offered no apology, and then curtly suggested I try Tim Hortons and hung up. So a short work project that should have taken at most an hour turned into a huge ordeal, forcing me to walk the 2 blocks to a coffee shop in the rain while I should have been celebrating my newly established engagement

    10.0