Room was clean and well supplied if you wanted to self cater. Booked almost 3 months in advance, we requested a quiet room as we were travelling 12 hours overnight. When we realised that the room fronted on to a busy road we asked if there was an alternative but the owner/staff member was very dismissive and claimed that they were fully booked, despite the VACANCY sign being displayed for several more hours. The room supposedly had soundproofing -it needed double glazing at the very least - all we saw was one packet of old ear plugs! We had a terrible night. Given that we asked for a quiet room and so far in advance, an email to us to explain the room location would have been appreciated so that we could have upgraded or gone elsewhere.