Hard Rock Hotel Riviera Maya

Hotel
5 stars
Km 72, Carretera Cancun-Chetumal, 77701, Puerto Aventuras, Quintana Roo, Mexico
Puerto Aventuras, Mexico
+52 984 875 1100
8.1
Excellent
based on 402 reviews
402 verified ratings
Tue 4/8
-
Wed 5/8
2 guests, 1 room
Deals from
C$ 511
/Cheapest rate per night
Provider
Nightly total
C$ 511
C$ 515
C$ 526
52 more Hard Rock Hotel Riviera Maya deals
52 more Hard Rock Hotel Riviera Maya deals
Pool
Other
Spa
Lobby
Lobby
Lobby
Pool
Bar
Spa
Beach
Beach
Hotel amenity
Bedroom
Bedroom
Pool
Bedroom
Restaurant
Lobby
Restaurant
Pool
Bedroom
Other
Other
Bar
Bar
Bedroom
Bar
Bedroom
Pool
Lounge
Beach
Pool
Bedroom
Bedroom
Pool
Pool
Lobby
Building
Bedroom
Photos of Hard Rock Hotel Riviera Maya
View a collection of 39 photos showcasing the rooms, amenities, and facilities of Hard Rock Hotel Riviera Maya to help you visualise your stay. Photos for this property were last updated on 28 July 2026.
Rooms
About
Reviews
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FAQ

Best deals for Hard Rock Hotel Riviera Maya

Explore the most appealing deals available for Hard Rock Hotel Riviera Maya, ensuring you get the best value for your stay. Properties were last updated on 28 July 2026.
Tue 4/8
-
Wed 5/8
Luxury Room
bed type unknown
C$ 641
nightly with fees
King room
1 king bed
C$ 530
nightly with fees
bed type unknown
C$ 593
nightly with fees
1 king bed
C$ 598
nightly with fees
Double room
bed type unknown
C$ 630
nightly with fees
bed type unknown
C$ 681
nightly with fees
bed type unknown
C$ 774
nightly with fees
Deluxe room
1 king bed
C$ 511
nightly with fees
1 king bed
C$ 515
nightly with fees
bed type unknown
C$ 529
nightly with fees
Standard Room
bed type unknown
C$ 526
nightly with fees
bed type unknown
C$ 582
nightly with fees
bed type unknown
C$ 595
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Best priceguarantee

About Hard Rock Hotel Riviera Maya

Discover essential information, amenities, and features of Hard Rock Hotel Riviera Maya, providing insights into what to expect during your stay. Information on this property was last updated on 28 July 2026.
Save up to 45%*  Kids stay for $25**  Just off the azure waters of the Caribbean Sea, the Hard Rock Hotel Riviera Maya is nothing short of the ultimate crowd pleaser. Live it up with world-class shopp...

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 875 1100
License number: 008-007-000402

Perks and amenities at Hard Rock Hotel Riviera Maya

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Hard Rock Hotel Riviera Maya
  • Private beach
  • Snorkeling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking

General

  • ATM on-site
  • Family rooms
  • Cribs available
  • Gift shop
  • Laundry facilities
  • Flat-screen TV
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Air-conditioned
  • Non-feather pillow
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Night club
  • Storage available
  • Private parking
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Linens
  • Towels
  • Elevator
  • Shampoo
  • Pool bar
  • Shared lounge/TV area
  • Shower
  • Iron and ironing board
  • Accessible parking
  • Slippers
  • First-aid kit
  • Snack bar
  • Socket near the bed
  • Alarm clock
  • Allergy-free room
  • Balcony
  • Body soap
  • Bottle of water
  • Telephone
  • Chapel/shrine
  • Toilet
  • Toilet paper
  • Sauna
  • Clothes rack
  • Coffee machine
  • TV
  • Conditioner
  • Valet parking
  • Wardrobe or closet
  • Water slide

Activities

  • Eco tourism
  • Bicycle rental
  • Canoeing
  • Snorkeling
  • Evening entertainment
  • Fitness classes
  • Fitness centre
  • Tennis
  • Indoor play area
  • Karaoke
  • Kids' club
  • Water park
  • Pool table
  • Basketball court
  • Massage
  • Yoga
  • Shopping

Services

  • Business centre
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Tour desk
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)
  • Babysitting/child services (surcharge)
Show all 99 amenities

Reviews for Hard Rock Hotel Riviera Maya

Read firsthand reviews and testimonials from guests who have stayed at Hard Rock Hotel Riviera Maya, providing insights into their experiences. Travellers have left 402 reviews of Hard Rock Hotel Riviera Maya to date. Review data was last updated on 28 July 2026.
8.1
Very good402 verified ratings
Pros +
  • Monkey walked us to our room the first day. (in 3 reviews)
  • We met great people with great kids and hung out all day and night. (in 2 reviews)
  • Food variety and all the staff very friendly (in 2 reviews)
Cons -
  • The only positive thing Hard Rock stands out among them is having aquapark. (in 4 reviews)
  • Beach chairs always full (in 3 reviews)
  • food was not good and service was average. (in 6 reviews)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

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Explore Puerto Aventuras

Hard Rock Hotel Riviera Maya is located at Km 72, Carretera Cancun-Chetumal in the neighbourhood of Puerto Aventuras. Popular landmark data was lasted updated on 28 July 2026.

Most Popular Landmarks

Puerto Aventuras Golf Club

18 mins walk

1.5 km

CEDAM Museum

10 mins drive

6.2 km

Puerto Aventuras Golf Club

18 mins walk

1.5 km

CEDAM Museum

10 mins drive

6.2 km

Rental Cars

C$ 22 daily average

Rental cars in Puerto Aventuras

Closest Airports

Flights to Puerto Aventuras

FAQs when booking at Hard Rock Hotel Riviera Maya

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Hard Rock Hotel Riviera Maya. FAQs were last updated on 28 July 2026.

  • Is pricing at Hard Rock Hotel Riviera Maya comparable to 5 star hotels in Puerto Aventuras?

    Hard Rock Hotel Riviera Maya is generally less than the average price of 5 stars hotels in Puerto Aventuras. On average, you can expect to pay C$ 621 per night in Puerto Aventuras. Hard Rock Hotel Riviera Maya will run you C$ 506 per night, which is 19% cheaper than the Puerto Aventuras average.

  • Is Hard Rock Hotel Riviera Maya considered pet-friendly?

    Hotel guests at Hard Rock Hotel Riviera Maya are welcome to bring most pets like cats and dogs. If you have another type of pet, is it suggested you contact the front desk.

  • Is there a pool at Hard Rock Hotel Riviera Maya?

    Yes, Hard Rock Hotel Riviera Maya has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • What is the Hard Rock Hotel Riviera Maya phone number?

    For questions about Hard Rock Hotel Riviera Maya and your reservation, contact the front desk directly at +52 984 875 1100.

  • Does Hard Rock Hotel Riviera Maya have Wi-Fi available?

    Yes, Hard Rock Hotel Riviera Maya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Hard Rock Hotel Riviera Maya?

    There is a hotel fitness center accessible to guests of Hard Rock Hotel Riviera Maya. Most hotels do not have 24-hour fitness centers, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Hard Rock Hotel Riviera Maya?

    Hard Rock Hotel Riviera Maya check-out time is 12:00 PM, though late check-out may be accommodated if agreed in advance with the hotel reception.

  • How much does it cost to stay at Hard Rock Hotel Riviera Maya, Puerto Aventuras?

    A good deal at Hard Rock Hotel Riviera Maya right now is between C$ 398 and C$ 506 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

  • Is there a restaurant at Hard Rock Hotel Riviera Maya?

    Yes, there is a restaurant on-site at Hard Rock Hotel Riviera Maya, Puerto Aventuras. A bar is also available on-site.

  • Does Hard Rock Hotel Riviera Maya have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Hard Rock Hotel Riviera Maya. There are irons (and ironing boards) at the property too.

  • Are there any other Hard Rock hotels in Puerto Aventuras?

    In total, there is 1 location in Puerto Aventuras. The most popular Hard Rock property in Puerto Aventuras is Hard Rock Hotel Riviera Maya.

  • What is the cheapest day to check into Hard Rock Hotel Riviera Maya?

    Consider checking into Hard Rock Hotel Riviera Maya on Tuesday, when the nightly price is typically at its lowest (average nightly rate of C$ 605).

See more FAQs

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