Hotel Cielo

Hotel Cielo

Hotel
3 stars 

Calle 4Norte Entre 5ta Y 10av - Col, Playa del Carmen, Quintana Roo, Mexico

ExcellentBased on 171 reviews
8.0

C$ 113

Cheapest rate

rate per night

Best deals for Hotel Cielo

Explore the most appealing deals available for Hotel Cielo, ensuring you get the best value for your stay. Properties were last updated on 25 April 2025.
Fri 2/5
Sat 3/5
King room
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1 king bed
1 king bed
Standard Room
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Superior Room
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Double room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

About Hotel Cielo

Discover essential information, amenities, and features of Hotel Cielo, providing insights into what to expect during your stay. Information on this property was last updated on 25 April 2025.
Beach fun, near Playa del Carmen Main Beach When you stay at this beach hotel you can enjoy umbrellas and free beach club nearby. Hotel Cielo offers 18 air-conditioned accommodations with laptop-compa...

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 1227

Perks and amenities at Hotel Cielo

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Hotel Cielo
  • Private beach
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

General

  • Terrace/Patio
  • Extra-long beds (> 2 metres)
  • Family rooms
  • Beach towels
  • Linens
  • Towels
  • Fan
  • Safety deposit box
  • Fire extinguisher
  • Flat-screen TV
  • Free toiletries
  • Shampoo
  • Room service
  • Smoke alarms
  • No smoking
  • Balcony
  • Restaurant
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Toilet
  • Toilet paper
  • Safe
  • City view
  • Food can be delivered to guest accommodation
  • TV
  • Conditioner
  • Desk
  • Private beach
  • Private bathroom
  • 24hr front desk
  • Private entrance

Activities

  • Eco tourism
  • Beach access
  • Bicycle rental

Services

  • Wedding services
  • Car rental
  • Daily housekeeping
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Tour desk
  • Health club
  • Key access
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Reviews for Hotel Cielo

Read firsthand reviews and testimonials from guests who have stayed at Hotel Cielo, providing insights into their experiences. Travellers have left 171 reviews of Hotel Cielo to date. Review data was last updated on 25 April 2025.
8.0
Very goodBased on 171 verified guest reviews

Pros +
  • The best staff and owners. (in 14 reviews)
  • It is close to the beach and ferry which was excellent. (in 2 reviews)
  • "Highly recommended , kudos to Hotel Cielo" (in 4 reviews)
Cons -
  • The mall is approximately one mile north. (in 1 review)
  • The service at their restaurant was extremely slow (in 2 reviews)
  • Quaint and quirky decor and a restaurant next door and several (in 1 review)

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Photos of Hotel Cielo

View a collection of 24 photos showcasing the rooms, amenities, and facilities of Hotel Cielo to help you visualise your stay. Photos for this property were last updated on 25 April 2025.

Hotels similar to Hotel Cielo

Discover other properties in Playa del Carmen that offer a similar experience and ambience to Hotel Cielo. In total, there are 9,028 hotels serving travellers in Playa del Carmen. Price data was last updated on 25 April 2025.

Explore Centro, Playa del Carmen

Hotel Cielo is located at Calle 4Norte Entre 5ta Y 10av - Col in the Centro neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 25 April 2025.

Most Popular Landmarks

Playa principal de Playa del Carmen

3 mins walk

0.3 km

Parroquia de Nuestra Señora del Carmen

8 mins walk

0.7 km

Aviario Xaman Ha

13 mins walk

1.1 km

Playa Maroma

19 mins drive

19.4 km

Playa Paraíso

20 mins drive

21.6 km

Playa principal de Playa del Carmen

3 mins walk

0.3 km

Parroquia de Nuestra Señora del Carmen

8 mins walk

0.7 km

Aviario Xaman Ha

13 mins walk

1.1 km

Playa Maroma

19 mins drive

19.4 km

Playa Paraíso

20 mins drive

21.6 km

Rental Cars

C$ 15 daily average

  • How far is Hotel Cielo from Parroquia de Nuestra Señora del Carmen?

    You can walk to Parroquia de Nuestra Señora del Carmen while staying at Hotel Cielo - you’ll be about 0.7 km away.

FAQs when booking at Hotel Cielo

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Hotel Cielo. FAQs were last updated on 25 April 2025.
  • Is pricing at Hotel Cielo comparable to 3 star hotels in Playa del Carmen?

    In Playa del Carmen, the average nightly rate for 3 stars hotels is C$ 527. The expected nightly rate for Hotel Cielo is around C$ 94; a price that is 83% cheaper than the city average. HotelsCombined considers Hotel Cielo to be a good deal if you’re looking to stay at a 3 stars hotel in Playa del Carmen.

  • How close is Hotel Cielo to the nearest airport, Cozumel Airport?

    The distance between the closest airport, Cozumel Airport, and Hotel Cielo is 30.6 km and the expected drive time is about 0h 23m. Your drive time between the two can vary based on the time of day and traffic trends of the area.

  • What is the best way for guests to get from Cozumel Airport to Hotel Cielo?

    Taking a taxi or rideshare service from the nearest airport, Cozumel Airport, to your hotel is often the most cost effective transportation solution.

  • How close is Hotel Cielo from the Playa del Carmen city center?

    The center of Downtown, Playa del Carmen, is just 0.2 km away from the front doors of Hotel Cielo. You can find many fellow tourists at places such as Xcaret Park, which you can get to from Hotel Cielo using any means of transportation.

  • What is the Hotel Cielo phone number?

    The best way to contact Hotel Cielo is by calling +52 984 873 1227.

  • Does Hotel Cielo have Wi-Fi available?

    Yes, Hotel Cielo has Wi-Fi available to hotel guests.

  • What is the check-out time at Hotel Cielo?

    Check-out should be before 12:00 PM. For checking in at Hotel Cielo, guests should plan for any time after 3:00 PM on the day of their scheduled arrival.

  • How much does it cost to stay at Hotel Cielo, Playa del Carmen?

    On average, guests have been paying C$ 94 per night to stay at Hotel Cielo. Some users have found rooms as low as C$ 56 per night. Enter your dates in the form above to see the price rates available for your stay.

  • Is there a restaurant at Hotel Cielo?

    Yes, food can be ordered from the Hotel Cielo restaurant. Opening times may vary.

  • Does Hotel Cielo have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at Hotel Cielo.

  • What is the cheapest month to stay at Hotel Cielo?

    For the best chance to save money on your Hotel Cielo reservation, consider staying in October, when prices are typically at their lowest (C$ 73).

  • In what area of Playa del Carmen is Hotel Cielo located?

    Hotel Cielo is located within the Centro area of Playa del Carmen. Utilize the map on this page to understand where Hotel Cielo is in relation to the rest of Playa del Carmen.

  • What is the cheapest day to check into Hotel Cielo?

    Consider checking into Hotel Cielo on Friday, when the nightly price is typically at its lowest (average nightly rate of C$ 83).

  • How far is Hotel Cielo from Parroquia de Nuestra Señora del Carmen?

    You can walk to Parroquia de Nuestra Señora del Carmen while staying at Hotel Cielo - you’ll be about 0.7 km away.

See more FAQs

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