What is the The Pollux phone number?

For assistance regarding your reservation at The Pollux please call +41 27 966 40 00.

Does The Pollux have Wi-Fi available?

Yes, The Pollux has Wi-Fi available to hotel guests.

Is there a gym or fitness center at The Pollux?

Yes, there is a gym available to The Pollux guests. Gym hours may not be 24 hours so it is recommended you ask the front desk during check-in.

What is the check-out time at The Pollux?

11:00 AM is the check-out time at The Pollux. Late check-out may be available, but needs to be agreed with the hotel.

How much does it cost to stay at The Pollux, Zermatt?

C$ 354 per night is the best price found recently for a room at The Pollux, with average deals around C$ 567 per night. Enter your dates in the form above to see current prices.

Is there a restaurant at The Pollux?

There is a restaurant located in The Pollux. Please contact them for kitchen hours. A bar is also available on-site.

Does The Pollux have a laundry service?

This accommodation does offer laundry services. The property also has irons and ironing boards available for guest use.

What is the cheapest month to stay at The Pollux?

For the best chance to save money on your The Pollux reservation, consider staying in September, when prices are typically at their lowest (C$ 364).

In what area of Zermatt is The Pollux located?

The Pollux is located within the Downtown area of Zermatt. Utilize the map on this page to understand where The Pollux is in relation to the rest of Zermatt.

What is the cheapest day to check into The Pollux?

Consider checking into The Pollux on Thursday, when the nightly price is typically at its lowest (average nightly rate of C$ 252).

The Pollux

Hotel

4 stars

Bahnhofstrasse 28, 3920, Zermatt, Valais, Switzerland

Zermatt, Switzerland

+41 27 966 40 00

9.1

Excellent

based on 731 reviews

731 verified ratings

Deals from

C$ 426

/Cheapest rate per night

Provider

Nightly total

C$ 426

C$ 430

C$ 449

15 more The Pollux deals

Photos of The Pollux

Best deals for The Pollux

Wed 5/8

Thu 6/8

Classic room

bed type unknown

C$ 912

nightly with fees

Superior Room

bed type unknown

C$ 555

nightly with fees

Double room

bed type unknown

C$ 426

nightly with fees

bed type unknown

C$ 430

nightly with fees

bed type unknown

C$ 449

nightly with fees

*Total includes estimated local taxes & fees payable on check out.

Best priceguarantee

About The Pollux

This smoke-free hotel features 3 restaurants, a full-service spa, and a fitness center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/d...

Good to Know

Check-in time	3:00 PM
Check-out time	11:00 AM
Payment & Cancellation	Policies vary by room type and provider.
Front desk number	+41 27 966 40 00

Perks and amenities at The Pollux

Fitness centre
Restaurant
Bar/Lounge
Free Wi-Fi
Tea/coffee maker
Coffee machine
Shuttle service (free)
Business centre
Wi-Fi available in all areas
Flat-screen TV

Services and conveniences

ATM on-site
Business centre
Wake-up service
Concierge service
Currency exchange on-site
Hammam (Turkish bath)
Meeting/Banquet facilities
Mini-market on site
Public transport tickets
Ski equipment rental (on site)
Ski pass vendor
Tour desk
Key access
Foot massage
Express check-out
Private check-in/check-out
24hr front desk
Safety deposit box

Things to do

Snow sports gear
Ski school
Bicycle rental
Board games/puzzles
Game room
Golf
Cycling
Skiing
Beauty salon
Hiking
Sledding
Ice skating
Snowboarding

Basics

Wi-Fi available in all areas
Internet
Fire extinguisher
Free toiletries
Smoke alarms
Heating
Free Wi-Fi
Linens
Towels
Shampoo
Adapter
Body soap
Trash cans

Bathroom

Hairdryer
Bathrobe
Private bathroom
Shower
Shower cap
Additional bathroom
Additional toilet
Bathtub
Toilet
Toilet paper
Walk-in shower

General

Family rooms
Hardwood or parquet floors
Interconnected room(s) available
Ski storage
Storage available
Seating area
Slippers
Sofa
Telephone
Tile/marble floor
City view

Accessibility and suitability

Hypoallergenic
Hypoallergenic pillow
No smoking
Non-feather pillow
Designated smoking area
Elevator
Accessible by elevator
Adapted bath
Upper floors accessible by elevator

Dining

Wine glasses
Special diet menus (on request)
Restaurant
Bar/Lounge
Minibar
Snack bar
Tea/coffee maker
Coffee machine

Bedroom

Feather pillow
Socket near the bed
Alarm clock
Sofa bed
Clothes rack
Wardrobe or closet

Health and safety

Daily housekeeping
CCTV in common areas
24-hour security
First-aid kit
Safe

Pool and spa

Spa
Steam room
Massage
Sauna

Media and entertainment

Flat-screen TV
Radio
Shared lounge/TV area
TV

Outdoor

Outdoor furniture
Garden
Terrace/Patio
Balcony

Laundry

Laundry facilities
Ironing service
Laundry service
Iron and ironing board

Family friendly

Babysitting or child care
Cribs available
Kids meals
Indoor play area

Workspace

Fax/photocopying
Laptop safe
Desk

Parking and transportation

Shuttle service (free)

Fitness

Fitness centre

Reviews for The Pollux

100% verified.We collect and display reviews from only verified bookings made by real users with HotelsCombined or with our trusted external partners.

9.1

Wonderful

731 verified ratings

Wonderful

518

Very good

153

Good

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Fair

Mediocre

Poor

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293 reviews

8 reviews

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The Pollux

View a collection of 16 photos showcasing the rooms, amenities, and facilities of The Pollux to help you visualise your stay. Photos for this property were last updated on 29 July 2026.

Best deals for The Pollux

Explore the most appealing deals available for The Pollux, ensuring you get the best value for your stay. Properties were last updated on 29 July 2026.

About The Pollux

Discover essential information, amenities, and features of The Pollux, providing insights into what to expect during your stay. Information on this property was last updated on 29 July 2026.

Good to Know

Perks and amenities at The Pollux

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at The Pollux

Reviews for The Pollux

Read firsthand reviews and testimonials from guests who have stayed at The Pollux, providing insights into their experiences. Travellers have left 731 reviews of The Pollux to date. Review data was last updated on 29 July 2026.

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Explore Downtown, Zermatt

The Pollux is located at Bahnhofstrasse 28 in the Downtown neighbourhood of Zermatt. Popular landmark data was lasted updated on 29 July 2026.

Most Popular Landmarks

FAQs when booking at The Pollux

What is the The Pollux phone number?

Does The Pollux have Wi-Fi available?

Is there a gym or fitness center at The Pollux?

What is the check-out time at The Pollux?

How much does it cost to stay at The Pollux, Zermatt?

Is there a restaurant at The Pollux?

Does The Pollux have a laundry service?

What is the cheapest month to stay at The Pollux?

In what area of Zermatt is The Pollux located?

What is the cheapest day to check into The Pollux?

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