Hotel Xcaret Mexico

Hotel
5 stars
Carr. Chetumal - Puerto Juarez Km. 282, 77710, Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
+52 984 159 1600
8.6
Excellent
based on 2111 reviews
2,111 verified ratings
Tue 21/7
-
Wed 22/7
2 guests, 1 room
Deals from
C$ 881
/Cheapest rate per night
Provider
Nightly total
C$ 881
C$ 1,020
C$ 1,047
42 more Hotel Xcaret Mexico deals
42 more Hotel Xcaret Mexico deals
Pool
Other
Outdoors view
Building
Pool
Pool
Pool
Other
Restaurant
Living room
Other
Pool
Outdoors view
Pool
Lounge
Outdoors view
Restaurant
Lobby
Bar
Other
Pool
Outdoors view
Dining room
Bar
Pool
Pool
Restaurant
Beach
Pool
Balcony
Beach
Pool
Dining room
Photos of Hotel Xcaret Mexico
View a collection of 33 photos showcasing the rooms, amenities, and facilities of Hotel Xcaret Mexico to help you visualise your stay. Photos for this property were last updated on 14 July 2026.
Rooms
About
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FAQ

Best deals for Hotel Xcaret Mexico

Explore the most appealing deals available for Hotel Xcaret Mexico, ensuring you get the best value for your stay. Properties were last updated on 14 July 2026.
Tue 21/7
-
Wed 22/7
Queen room
2 queen beds
C$ 1,047
nightly with fees
2 queen beds
C$ 1,128
nightly with fees
2 queen beds
C$ 1,130
nightly with fees
Double room
bed type unknown
C$ 1,020
nightly with fees
bed type unknown
C$ 1,084
nightly with fees
bed type unknown
C$ 1,327
nightly with fees
Luxury Room
bed type unknown
C$ 1,926
nightly with fees
bed type unknown
C$ 1,949
nightly with fees
bed type unknown
C$ 1,997
nightly with fees
Superior Room
bed type unknown
C$ 1,657
nightly with fees
bed type unknown
C$ 1,658
nightly with fees
1 double bed
C$ 1,737
nightly with fees
Standard Room
bed type unknown
C$ 881
nightly with fees
bed type unknown
C$ 1,135
nightly with fees
bed type unknown
C$ 1,176
nightly with fees
Deluxe room
bed type unknown
C$ 2,429
nightly with fees
bed type unknown
C$ 2,630
nightly with fees
King room
1 king bed
C$ 1,919
nightly with fees
bed type unknown
C$ 2,278
nightly with fees
bed type unknown
C$ 2,282
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Best priceguarantee

About Hotel Xcaret Mexico

Discover essential information, amenities, and features of Hotel Xcaret Mexico, providing insights into what to expect during your stay. Information on this property was last updated on 14 July 2026.
Set in a prime location of Los Dos Compadres, Hotel Xcaret All Tours & Park Included / Adults On puts everything the city has to offer just outside your doorstep. The property offers guests a range of...

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 159 1600

Perks and amenities at Hotel Xcaret Mexico

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Hotel Xcaret Mexico
  • Private beach
  • Adults only
  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Things to do

  • Gift shop
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Golf
  • Canoeing
  • Cycling
  • Darts
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Mini-golf
  • Table tennis
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Shopping

Accessibility and suitability

  • Hypoallergenic
  • Hypoallergenic pillow
  • No smoking
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Adults only
  • Elevator
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by elevator

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap

Bathroom

  • Hairdryer
  • Open-air bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush

Family friendly

  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Strollers
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child services (surcharge)
  • Playground
  • Baby safety gates

Pool and spa

  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Steam room
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Coffee machine
  • Vending machine (snacks)
  • Dining area

General

  • Garden view
  • Storage available
  • River view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Telephone
  • Tile/marble floor

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Carbon monoxide detector
  • Safe

Parking and transportation

  • Free airport shuttle
  • Free parking
  • Private parking
  • Shuttle service (free)
  • Valet parking

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Terrace/Patio
  • Balcony

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Streaming service
  • Shared lounge/TV area
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Tennis

Workspace

  • Fax
  • Laptop safe
  • Desk

Reviews for Hotel Xcaret Mexico

Read firsthand reviews and testimonials from guests who have stayed at Hotel Xcaret Mexico, providing insights into their experiences. Travellers have left 2,111 reviews of Hotel Xcaret Mexico to date. Review data was last updated on 14 July 2026.
8.6
Very good
2111 verified ratings
Wonderful
1650
Very good
159
Good
107
Okay
45
Fair
46
Mediocre
24
Poor
80
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10
Wonderful
Anonymous, Mar 2019
absolutely brilliant!!!

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La Hacienda Hotel, at Xcaret
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Explore Playa del Carmen

Hotel Xcaret Mexico is located at Carr. Chetumal - Puerto Juarez Km. 282 in the neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 14 July 2026.
Hotel Xcaret Mexico location: Carr. Chetumal - Puerto Juarez Km. 282

Most Popular Landmarks

  • Xcaret Park0.6 km
  • Xcaret Archaeological Site0.7 km
  • Xcaret Spa0.8 km
  • Terminal marítima Punta Venado2 km
  • Underwater Technical World3.5 km
  • Playacar Golf Club4.2 km
  • The Reef Marina4.4 km
  • Aviario Xaman Ha5.2 km
  • Terminal Marítima de Playa del Carmen5.8 km
  • Albertos SCUBA6.1 km
  • Parque 28 de julio6.4 km
  • La Fe7.2 km

FAQs when booking at Hotel Xcaret Mexico

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Hotel Xcaret Mexico. FAQs were last updated on 14 July 2026.

  • How close is Hotel Xcaret Mexico to the nearest airport, Cozumel Intl Airport?

    With a distance of 33.3 km between Hotel Xcaret Mexico and the nearest airport, Cozumel Intl Airport, the drive typically takes about 0h 25m depending on traffic. Be sure to check traffic trends near the hotel and airport as some areas experience higher traffic than others and can increase your expected travel time.

  • What is the best way for guests to get from Cozumel Intl Airport to Hotel Xcaret Mexico?

    Hotel Xcaret Mexico has parking for hotel guests so for most visitors spending time in Playa del Carmen, renting a car for around C$ 14/day may be the best option. This will give you the ability to get to and from Cozumel Intl Airport, and also give you the flexibility to get around the area. The airport shuttle to Hotel Xcaret Mexico is a great option for visitors flying into Cozumel Intl Airport. Taking a taxi or rideshare service from the nearest airport, Cozumel Intl Airport, to your hotel is often the most cost effective transportation solution.

  • Is Hotel Xcaret Mexico considered pet-friendly?

    Yes. Most house pets, such as dogs, are welcomed guests at Hotel Xcaret Mexico.

  • Is there a pool at Hotel Xcaret Mexico?

    Yes. Many people visiting Playa del Carmen look for a hotel with a pool. Hotel Xcaret Mexico has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

  • How close is Hotel Xcaret Mexico from the Playa del Carmen city center?

    Hotel Xcaret Mexico is just 4.2 km away from the center of Playacar, Playa del Carmen. From Hotel Xcaret Mexico you can easily get to other popular landmarks such as Parroquia de Nuestra Señora del Carmen.

  • What is the Hotel Xcaret Mexico phone number?

    For questions regarding your hotel or your stay, call +52 984 159 1600.

  • Does Hotel Xcaret Mexico have Wi-Fi available?

    Yes, Hotel Xcaret Mexico has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Hotel Xcaret Mexico?

    Yes. You should consider staying at Hotel Xcaret Mexico if having access to a fitness center on-site is important.

  • What is the check-out time at Hotel Xcaret Mexico?

    12:00 PM. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 3:00 PM.

  • How much does it cost to stay at Hotel Xcaret Mexico, Playa del Carmen?

    Hotel Xcaret Mexico room prices depend on your dates, room type and availability. The average price found recently is C$ 1,534/night, with the best deals starting from C$ 1,012/night. To see current deals, enter your dates in the form above.

  • Is there a restaurant at Hotel Xcaret Mexico?

    Yes, food can be ordered from the Hotel Xcaret Mexico restaurant. Opening times may vary. The hotel also has a bar.

  • Does Hotel Xcaret Mexico have a laundry service?

    Yes, there is a hotel laundry service for guests at Hotel Xcaret Mexico. No need to pack a travel iron either, as the accommodation can provide one.

  • Does Hotel Xcaret Mexico offer accessible rooms?

    Yes, Hotel Xcaret Mexico provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Hotel Xcaret Mexico?

    For the best chance to save money on your Hotel Xcaret Mexico reservation, consider staying in April, when prices are typically at their lowest (C$ 133).

  • Are there any other Preferred hotels in Playa del Carmen?

    In total, there are 7 locations in Playa del Carmen. The most popular Preferred property in Playa del Carmen is Palafitos Overwater Bungalows at El Dorado Maroma - Adults Only.

  • What is the cheapest day to check into Hotel Xcaret Mexico?

    Consider checking into Hotel Xcaret Mexico on Monday, when the nightly price is typically at its lowest (average nightly rate of C$ 1,478).

See more FAQs

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