JW Marriott Hotel Surabaya

JW Marriott Hotel Surabaya

Hotel
5 stars 

Jalan Embong Malang 85-89, Surabaya, Indonesia

ExcellentBased on 1,132 reviews
9.0

C$ 348

Cheapest rate

rate per night

Best deals for JW Marriott Hotel Surabaya

Explore the most appealing deals available for JW Marriott Hotel Surabaya, ensuring you get the best value for your stay. Properties were last updated on 25 April 2025.
Fri 2/5
Sat 3/5
Executive room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
1 king bed
2 twin beds
King room
1 king bed
bed type unknown
1 king bed
Double room
2 double beds
2 double beds
2 double beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

About JW Marriott Hotel Surabaya

Discover essential information, amenities, and features of JW Marriott Hotel Surabaya, providing insights into what to expect during your stay. Information on this property was last updated on 25 April 2025.
Perfectly located near Tunjungan Plaza Mall in the Surabaya, Indonesia city center, JW Marriott Hotel Surabaya is a luxurious, 5-star hotel in Surabaya City for business and family vacations in a vibr...

Good to Know

Check-in time2:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+62 315 458 888

Perks and amenities at JW Marriott Hotel Surabaya

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at JW Marriott Hotel Surabaya
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking

General

  • ATM on-site
  • Electric kettle
  • Executive lounge access
  • Family rooms
  • Cribs available
  • Feather pillow
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Smoke alarms
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • Kids meals
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Lowered sink
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Pants press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool towels
  • Pool with a view
  • Bathrobe
  • Private bathroom
  • Garden
  • Private check-in/check-out
  • Kitchen
  • 24hr front desk
  • Designated smoking area
  • Night club
  • Storage available
  • Private parking
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled Access
  • Linens
  • Towels
  • Safety deposit box
  • Grill
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Shared lounge/TV area
  • Shower
  • Dishwasher
  • Iron and ironing board
  • Shower cap
  • Accessible by elevator
  • Adapted bath
  • Adapter
  • Slippers
  • Microwave
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Alarm clock
  • Soundproof rooms
  • Bathtub
  • Soundproofing
  • Bidet
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Kettle
  • Carpeted
  • Refrigerator
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Toothbrush
  • City view
  • Clothes rack
  • Trash cans
  • Coffee machine
  • Tumble dryer
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Valet parking
  • Desk
  • Dining area
  • Dining table
  • Walk-in shower
  • Wardrobe or closet
  • Drying rack for clothing
  • Washing machine

Activities

  • Aerobics
  • Evening entertainment
  • Fitness centre
  • Kids' club
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)
  • Shuttle service (free)

Reviews for JW Marriott Hotel Surabaya

Read firsthand reviews and testimonials from guests who have stayed at JW Marriott Hotel Surabaya, providing insights into their experiences. Travellers have left 1,132 reviews of JW Marriott Hotel Surabaya to date. Review data was last updated on 25 April 2025.
9.0
WonderfulBased on 1,132 verified guest reviews

Pros +
  • Comfy bed and delicate toilet. (in 9 reviews)
  • Gym sauna and jacuzzi are great (in 2 reviews)
  • "The facilities were excellent, and we enjoyed great food in the Executive Lounge." (in 4 reviews)
Cons -
  • Just that I was not able to turn of the AC. (in 1 review)
  • "Surprisingly terrible service attitude of hotel's staffs at front desk, I served them" (in 20 reviews)
  • nothing i didn't like (in 4 reviews)

Traveller type:
Sort by:
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9.7 Wonderful
HotelsCombined
Pros: spacious room, good view, close to mall. Cons: AC a little louder.

Photos of JW Marriott Hotel Surabaya

View a collection of 60 photos showcasing the rooms, amenities, and facilities of JW Marriott Hotel Surabaya to help you visualise your stay. Photos for this property were last updated on 25 April 2025.

Hotels similar to JW Marriott Hotel Surabaya

Discover other properties in Surabaya that offer a similar experience and ambience to JW Marriott Hotel Surabaya. In total, there are 1,800 hotels serving travellers in Surabaya. Price data was last updated on 25 April 2025.

Explore Tegalsari, Surabaya

JW Marriott Hotel Surabaya is located at Jalan Embong Malang 85-89 in the Tegalsari neighbourhood of Surabaya. Popular landmark data was lasted updated on 25 April 2025.
  • How far is JW Marriott Hotel Surabaya from Ampel Mosque?

    JW Marriott Hotel Surabaya is a walkable distance (3.5 km) from Ampel Mosque, Surabaya.

  • Is JW Marriott Hotel Surabaya close to Red Bridge?

    Walking distance - there’s 2.6 km between Red Bridge and JW Marriott Hotel Surabaya.

FAQs when booking at JW Marriott Hotel Surabaya

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at JW Marriott Hotel Surabaya. FAQs were last updated on 25 April 2025.
  • How close is JW Marriott Hotel Surabaya to the nearest airport, Surabaya Juanda Airport?

    At just 23.2 km apart, the expected drive time from the nearest airport, Surabaya Juanda Airport, to JW Marriott Hotel Surabaya is 0h 18m. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

  • Is there a pool at JW Marriott Hotel Surabaya?

    Yes, JW Marriott Hotel Surabaya has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is JW Marriott Hotel Surabaya from the Surabaya city center?

    JW Marriott Hotel Surabaya is 1.2 km away from the center of Genteng, Surabaya. Consider visiting Monumen Kapal Selam, a popular landmark that can be accessed from JW Marriott Hotel Surabaya by various forms of transportation.

  • What is the JW Marriott Hotel Surabaya phone number?

    For questions regarding your hotel or your stay, call +62 315 458 888.

  • Does JW Marriott Hotel Surabaya have Wi-Fi available?

    Yes, JW Marriott Hotel Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at JW Marriott Hotel Surabaya?

    There is a hotel fitness center accessible to guests of JW Marriott Hotel Surabaya. Most hotels do not have 24-hour fitness centers, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at JW Marriott Hotel Surabaya?

    The standard check-out time at JW Marriott Hotel Surabaya is 12:00 PM. Guests can usually check-in from 2:00 PM. Special arrangements may be available if discussed with the front desk.

  • How much does it cost to stay at JW Marriott Hotel Surabaya, Surabaya?

    A good deal at JW Marriott Hotel Surabaya right now is between C$ 95 and C$ 112 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

  • Is there a restaurant at JW Marriott Hotel Surabaya?

    JW Marriott Hotel Surabaya does have a restaurant. There is also a bar and lounge area in the hotel.

  • Does JW Marriott Hotel Surabaya have a laundry service?

    If you need to have clothes washed during your stay, you can take advantage of the laundry facilities and service at JW Marriott Hotel Surabaya. Guests can also use ironing facilities.

  • Does JW Marriott Hotel Surabaya offer accessible rooms?

    Yes, JW Marriott Hotel Surabaya provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • In what area of Surabaya is JW Marriott Hotel Surabaya located?

    JW Marriott Hotel Surabaya is located within the Tegalsari area of Surabaya. Utilize the map on this page to understand where JW Marriott Hotel Surabaya is in relation to the rest of Surabaya.

  • Are there any other JW Marriott hotels in Surabaya?

    In total, there is 1 location in Surabaya. The most popular JW Marriott property in Surabaya is JW Marriott Hotel Surabaya.

  • How far is JW Marriott Hotel Surabaya from Ampel Mosque?

    JW Marriott Hotel Surabaya is a walkable distance (3.5 km) from Ampel Mosque, Surabaya.

  • Is JW Marriott Hotel Surabaya close to Red Bridge?

    Walking distance - there’s 2.6 km between Red Bridge and JW Marriott Hotel Surabaya.

See more FAQs

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