Lake Kivu Serena Hotel

Lake Kivu Serena Hotel

Hotel
4 stars 

Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi, Rwanda

Excellent229 verified ratings
8.4

C$ 251

Cheapest rate

rate per night

1 room, 2 guests
Provider
Nightly total
C$ 251
C$ 292
Pool
Lobby
Restaurant
Pool
Other
Restaurant
Restaurant
Restaurant
Bedroom
Other
Other
Buffet
Building
Bedroom
Other
Pool
Other
Bedroom
Conference room
Bedroom
Other
Restaurant
Other
Balcony
Other
Other
Living room
Other
Other
Rooms
About
Reviews
Photos
Similar hotels
Location
FAQ

Best deals for Lake Kivu Serena Hotel

Explore the most appealing deals available for Lake Kivu Serena Hotel, ensuring you get the best value for your stay. Properties were last updated on 27 January 2026.
Tue 3/2
Wed 4/2
Queen room
2 queen beds
C$ 251
nightly with fees
2 queen beds
C$ 292
nightly with fees
Superior Room
bed type unknown
C$ 284
nightly with fees
bed type unknown
C$ 287
nightly with fees
bed type unknown
C$ 403
nightly with fees
Standard Room
bed type unknown
C$ 294
nightly with fees
bed type unknown
C$ 303
nightly with fees
bed type unknown
C$ 308
nightly with fees
Deluxe room
bed type unknown
C$ 459
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

About Lake Kivu Serena Hotel

Discover essential information, amenities, and features of Lake Kivu Serena Hotel, providing insights into what to expect during your stay. Information on this property was last updated on 27 January 2026.
Lake Kivu Serena Hotel celebrates the shores of this African Great Lake as a destination of astonishing beauty, where pristine beaches and the sparkling waters of Africas sixth largest lake come toget...

Good to Know

Check-in time2:00 PM
Check-out time11:30 AM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+250 788 200 430

Perks and amenities at Lake Kivu Serena Hotel

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Lake Kivu Serena Hotel
  • Fitness centre
  • Bar/Lounge
  • Room service
  • Business centre
  • Flat-screen TV
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet
  • Pets allowed on request. Charges may apply.
  • Laundry facilities

General

  • Room service
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Gift shop
  • Microwave
  • Laundry facilities
  • Air-conditioned
  • Minibar
  • Flat-screen TV
  • Garden
  • Refrigerator
  • 24hr front desk

Activities

  • Fitness centre

Services

  • Conference rooms
  • Babysitting or child care
  • Airport shuttle
  • Business centre
  • Meeting/Banquet facilities
Show all 19 amenities

Reviews for Lake Kivu Serena Hotel

Read firsthand reviews and testimonials from guests who have stayed at Lake Kivu Serena Hotel, providing insights into their experiences. Travellers have left 229 reviews of Lake Kivu Serena Hotel to date. Review data was last updated on 27 January 2026.
8.4
Very good229 verified ratings
8.5Friends
8.4Couples
8.2Families
8.4Solo
Pros +
  • A sauna/steam bath is a good addition. (in 1 review)
  • Friendly staff . (in 8 reviews)
  • Location and the decor very clean (in 8 reviews)
Cons -
  • "Toilets are not Islamic friendly, there are no water shut off for cleaning." (in 1 review)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Lake Kivu Serena Hotel

View a collection of 29 photos showcasing the rooms, amenities, and facilities of Lake Kivu Serena Hotel to help you visualise your stay. Photos for this property were last updated on 27 January 2026.
Pool
Lobby
Restaurant
Pool
Other
Restaurant
Restaurant
Restaurant
Bedroom
Other
Other
Buffet
Building
Bedroom
Other
Pool
Other
Bedroom
Conference room
Bedroom
Other
Restaurant
Other
Balcony
Other
Other
Living room
Other
Other

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Explore Gisenyi

Lake Kivu Serena Hotel is located at Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,) in the neighbourhood of Gisenyi. Popular landmark data was lasted updated on 27 January 2026.

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FAQs when booking at Lake Kivu Serena Hotel

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Lake Kivu Serena Hotel. FAQs were last updated on 27 January 2026.

  • Is pricing at Lake Kivu Serena Hotel comparable to 4 star hotels in Gisenyi?

    The average rate for a night at Lake Kivu Serena Hotel is 22% less than the Gisenyi average for similarly rated 4 stars hotels. The nightly rate at Lake Kivu Serena Hotel is typically C$ 222, which is considered to be a good deal for a quality hotel room in Gisenyi.

  • Is Lake Kivu Serena Hotel considered pet-friendly?

    Yes. Most house pets, such as dogs, are welcomed guests at Lake Kivu Serena Hotel.

  • What is the Lake Kivu Serena Hotel phone number?

    The best way to contact Lake Kivu Serena Hotel is by calling +250 788 200 430.

  • Is there a gym or fitness center at Lake Kivu Serena Hotel?

    Yes. You should consider staying at Lake Kivu Serena Hotel if having access to a fitness center on-site is important.

  • What is the check-out time at Lake Kivu Serena Hotel?

    Check-out should be before 11:30 AM. For checking in at Lake Kivu Serena Hotel, guests should plan for any time after 2:00 PM on the day of their scheduled arrival.

  • How much does it cost to stay at Lake Kivu Serena Hotel, Gisenyi?

    On average, guests have been paying C$ 222 per night to stay at Lake Kivu Serena Hotel. Some users have found rooms as low as C$ 205 per night. Enter your dates in the form above to see the price rates available for your stay.

  • Does Lake Kivu Serena Hotel have a laundry service?

    There’s a laundry service at Lake Kivu Serena Hotel that can be used by guests.

  • Are there any other Serena hotels in Gisenyi?

    In total, there is 1 location in Gisenyi. The most popular Serena property in Gisenyi is Lake Kivu Serena Hotel.

  • What is the cheapest day to check into Lake Kivu Serena Hotel?

    Consider checking into Lake Kivu Serena Hotel on Friday, when the nightly price is typically at its lowest (average nightly rate of C$ 254).

See more FAQs

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