Lake Kivu Serena Hotel

Lake Kivu Serena Hotel

Hotel
4 stars 

Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), Gisenyi, Rwanda

ExcellentBased on 207 reviews
8.3

C$ 254

Cheapest rate

rate per night

Best deals for Lake Kivu Serena Hotel

Explore the most appealing deals available for Lake Kivu Serena Hotel, ensuring you get the best value for your stay. Properties were last updated on 25 April 2025.
Fri 2/5
Sat 3/5
Standard Room
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Double room
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Queen room
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Superior Room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

About Lake Kivu Serena Hotel

Discover essential information, amenities, and features of Lake Kivu Serena Hotel, providing insights into what to expect during your stay. Information on this property was last updated on 25 April 2025.
Lake Kivu Serena Hotel is located in the resort Rwandan town of Gisenyi, on the shores of Lake Kivu,the sixth largest lake in Africa. The hotel is ideally situated on a sandy palm lined beach, with th...

Good to Know

Check-in time2:00 PM
Check-out time11:30 AM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+250 252 541 111

Perks and amenities at Lake Kivu Serena Hotel

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Lake Kivu Serena Hotel
  • Fitness centre
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • Flat-screen TV
  • Airport shuttle
  • Meeting/Banquet facilities
  • Internet
  • Parking

General

  • Bar/Lounge
  • Express check-out
  • Parking
  • Disabled Access
  • Hairdryer
  • Gift shop
  • Laundry facilities
  • Air-conditioned
  • Minibar
  • Flat-screen TV
  • Refrigerator
  • Room service
  • Pool
  • Microwave
  • Garden
  • 24hr front desk

Activities

  • Fitness centre

Services

  • Conference rooms
  • Babysitting or child care
  • Business centre
  • Meeting/Banquet facilities
  • Airport shuttle

Reviews for Lake Kivu Serena Hotel

Read firsthand reviews and testimonials from guests who have stayed at Lake Kivu Serena Hotel, providing insights into their experiences. Travellers have left 207 reviews of Lake Kivu Serena Hotel to date. Review data was last updated on 25 April 2025.
8.3
Very goodBased on 207 verified guest reviews
8.2Families
8.4Couples
8.5Friends
8.3Solo

Pros +
  • A sauna/steam bath is a good addition. (in 1 review)
  • Friendly staff . (in 8 reviews)
  • Location and the decor very clean (in 8 reviews)
Cons -
  • "Toilets are not Islamic friendly, there are no water shut off for cleaning." (in 1 review)

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Photos of Lake Kivu Serena Hotel

View a collection of 31 photos showcasing the rooms, amenities, and facilities of Lake Kivu Serena Hotel to help you visualise your stay. Photos for this property were last updated on 25 April 2025.

Hotels similar to Lake Kivu Serena Hotel

Discover other properties in Gisenyi that offer a similar experience and ambience to Lake Kivu Serena Hotel. In total, there are 96 hotels serving travellers in Gisenyi. Price data was last updated on 25 April 2025.

Explore Gisenyi

Lake Kivu Serena Hotel is located at Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,) in the neighbourhood of Gisenyi. Popular landmark data was lasted updated on 25 April 2025.

Closest Airports

FAQs when booking at Lake Kivu Serena Hotel

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Lake Kivu Serena Hotel. FAQs were last updated on 25 April 2025.
  • Is Lake Kivu Serena Hotel considered pet-friendly?

    Yes. Most house pets, such as dogs, are welcomed guests at Lake Kivu Serena Hotel.

  • Is there a pool at Lake Kivu Serena Hotel?

    Yes, Lake Kivu Serena Hotel has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • What is the Lake Kivu Serena Hotel phone number?

    The best way to contact Lake Kivu Serena Hotel is by calling +250 252 541 111.

  • Does Lake Kivu Serena Hotel have Wi-Fi available?

    Yes, Lake Kivu Serena Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Lake Kivu Serena Hotel?

    Yes. You should consider staying at Lake Kivu Serena Hotel if having access to a fitness center on-site is important.

  • What is the check-out time at Lake Kivu Serena Hotel?

    Check-out should be before 11:30 AM. For checking in at Lake Kivu Serena Hotel, guests should plan for any time after 2:00 PM on the day of their scheduled arrival.

  • How much does it cost to stay at Lake Kivu Serena Hotel, Gisenyi?

    On average, guests have been paying C$ 281 per night to stay at Lake Kivu Serena Hotel. Some users have found rooms as low as C$ 237 per night. Enter your dates in the form above to see the price rates available for your stay.

  • Does Lake Kivu Serena Hotel have a laundry service?

    There’s a laundry service at Lake Kivu Serena Hotel that can be used by guests.

  • Does Lake Kivu Serena Hotel offer accessible rooms?

    Yes, Lake Kivu Serena Hotel provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • Are there any other Serena hotels in Gisenyi?

    In total, there is 1 location in Gisenyi. The most popular Serena property in Gisenyi is Lake Kivu Serena Hotel.

  • What is the cheapest day to check into Lake Kivu Serena Hotel?

    Consider checking into Lake Kivu Serena Hotel on Saturday, when the nightly price is typically at its lowest (average nightly rate of C$ 302).

See more FAQs

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