The thing they have done right is hiring friendly and courteous staff to brighten up the negatives of staying here. However, you can not help but notice the wear and tear on the facilities from the outdoor hot tub being broken, indoor hot tub barely working dirty and no working jets, sauna controls broken, lights flickering or not working, cigarette butts and smoke smell found in non-smoking rooms (gave us a bottle of air freshener for our stay), clogged or slow drains, carpets that turn your bare feet black, etc. We stayed here a few years ago and the hotel was in way better shape back then. The positives though are a great central location, hot breakfast buffet with a choice of omelettes or eggs made to your liking, friendly staff and pet friendly if you have a pet.