Sandos Caracol Eco Resort

Sandos Caracol Eco Resort

Resort
 

Carretera Cancún Chetumal Km 295, Playa del Carmen, Quintana Roo, Mexico

GoodBased on 2,062 reviews
6.7

C$ 240

Cheapest rate

rate per night

Provider
Nightly total
C$ 240
C$ 304
C$ 321
18 more Sandos Caracol Eco Resort deals
18 more Sandos Caracol Eco Resort deals

Best deals for Sandos Caracol Eco Resort

Explore the most appealing deals available for Sandos Caracol Eco Resort, ensuring you get the best value for your stay. Properties were last updated on 25 July 2025.
Fri 1/8
Sat 2/8
Deluxe room
bed type unknown
C$ 240
1 twin bed
C$ 304
bed type unknown
C$ 321
Double room
bed type unknown
C$ 293
bed type unknown
C$ 358
bed type unknown
C$ 479
Superior Room
1 twin bed
C$ 228
bed type unknown
C$ 247
bed type unknown
C$ 261
Standard Room
bed type unknown
C$ 254
bed type unknown
C$ 293
bed type unknown
C$ 293
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

About Sandos Caracol Eco Resort

Discover essential information, amenities, and features of Sandos Caracol Eco Resort, providing insights into what to expect during your stay. Information on this property was last updated on 25 July 2025.
This property is located on the beachfront. Featuring a spa, 9 restaurants and 2 outdoor pools and an water park with 29 water slides for kids and adults, Sandos Caracol Eco Resort is set on Playa del...

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4444

Perks and amenities at Sandos Caracol Eco Resort

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Sandos Caracol Eco Resort
  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Water slide
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service

General

  • ATM on-site
  • Family rooms
  • Fan
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Hot tub
  • Child pool
  • Outdoor pool
  • Kids meals
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Outdoor furniture
  • Food can be delivered to guest accommodation
  • Plunge pool
  • Free parking
  • Pool towels
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Steam room
  • Night club
  • Storage available
  • Private parking
  • Private pool
  • Spa and wellness centre
  • Terrace/Patio
  • Disabled Access
  • Beach towels
  • Towels
  • Safety deposit box
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Slippers
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Solarium
  • Balcony
  • Body soap
  • Tea/coffee maker
  • Telephone
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Trash cans
  • Coffee machine
  • TV
  • Conditioner
  • Desk
  • Walk-in shower
  • Water slide

Activities

  • Eco tourism
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Snorkeling
  • Evening entertainment
  • Fitness centre
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Hiking
  • Massage

Services

  • Babysitting or child care
  • Business centre
  • Car rental
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Laundry service
  • Meeting/Banquet facilities
  • Tour desk
  • Spa
  • Beauty salon
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Reviews for Sandos Caracol Eco Resort

Read firsthand reviews and testimonials from guests who have stayed at Sandos Caracol Eco Resort, providing insights into their experiences. Travellers have left 2,062 reviews of Sandos Caracol Eco Resort to date. Review data was last updated on 25 July 2025.
6.7
OkayBased on 2,062 verified guest reviews
Pros +
  • Also too many long lines for everything (in 4 reviews)
  • I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
  • Shows and live music very entertaining. (in 9 reviews)
Cons -
  • "Long lines with everything, poor food" (in 4 reviews)
  • Not worth the money! (in 6 reviews)
  • "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Sandos Caracol Eco Resort

View a collection of 23 photos showcasing the rooms, amenities, and facilities of Sandos Caracol Eco Resort to help you visualise your stay. Photos for this property were last updated on 25 July 2025.

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Sandos Caracol Eco Resort is located at Carretera Cancún Chetumal Km 295 in the neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 25 July 2025.

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FAQs when booking at Sandos Caracol Eco Resort

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Sandos Caracol Eco Resort. FAQs were last updated on 25 July 2025.

  • How close is Sandos Caracol Eco Resort to the nearest airport, Cozumel Airport?

    At just 31.3 km apart, the expected drive time from the nearest airport, Cozumel Airport, to Sandos Caracol Eco Resort is 0h 24m. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

  • What is the best way for guests to get from Cozumel Airport to Sandos Caracol Eco Resort?

    For the most freedom while visiting Playa del Carmen, consider renting a car for about C$ 17/day and parking it at Sandos Caracol Eco Resort where they offer parking spaces to hotel guests. One of the more popular options today is to take a taxi or ridesharing service directly from Cozumel Airport to the hotel. This option is often cost effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at Sandos Caracol Eco Resort?

    Yes, Sandos Caracol Eco Resort has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Sandos Caracol Eco Resort from the Playa del Carmen city center?

    The center of Gonzalo Guerrero, Playa del Carmen, is just 4.7 km away from the front doors of Sandos Caracol Eco Resort. You can find many fellow tourists at places such as Xcaret Park, which you can get to from Sandos Caracol Eco Resort using any means of transportation.

  • What is the Sandos Caracol Eco Resort phone number?

    If you have questions or concerns about your stay, call +52 984 873 4444 to talk to a Sandos Caracol Eco Resort front desk representative.

  • Does Sandos Caracol Eco Resort have Wi-Fi available?

    Yes, Sandos Caracol Eco Resort has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Sandos Caracol Eco Resort?

    Yes, there is a gym available to Sandos Caracol Eco Resort guests. Gym hours may not be 24 hours so it is recommended you ask the front desk during check-in.

  • What is the check-out time at Sandos Caracol Eco Resort?

    Check-out should be before 12:00 PM. For checking in at Sandos Caracol Eco Resort, guests should plan for any time after 3:00 PM on the day of their scheduled arrival.

  • How much does it cost to stay at Sandos Caracol Eco Resort, Playa del Carmen?

    On average, guests have been paying C$ 317 per night to stay at Sandos Caracol Eco Resort. Some users have found rooms as low as C$ 186 per night. Enter your dates in the form above to see the price rates available for your stay.

  • Is there a restaurant at Sandos Caracol Eco Resort?

    Sandos Caracol Eco Resort does have a restaurant. The resort also has a bar.

  • Does Sandos Caracol Eco Resort have a laundry service?

    This accommodation does offer laundry services. There are irons (and ironing boards) at the property too.

  • Does Sandos Caracol Eco Resort offer accessible rooms?

    Yes, Sandos Caracol Eco Resort provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Sandos Caracol Eco Resort?

    For the best chance to save money on your Sandos Caracol Eco Resort reservation, consider staying in September, when prices are typically at their lowest (C$ 108).

  • What is the cheapest day to check into Sandos Caracol Eco Resort?

    Consider checking into Sandos Caracol Eco Resort on Sunday, when the nightly price is typically at its lowest (average nightly rate of C$ 228).

See more FAQs

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