Sandos Caracol Nature Resort & Water Park

Sandos Caracol Nature Resort & Water Park

Resort
 

Carretera Cancún Chetumal Km 295, Playa del Carmen, Quintana Roo, Mexico

Good2,072 verified ratings
7.0

C$ 309

Cheapest rate

rate per night

Provider
Nightly total
C$ 309
C$ 326
C$ 363
14 more Sandos Caracol Nature Resort & Water Park deals
14 more Sandos Caracol Nature Resort & Water Park deals
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Best deals for Sandos Caracol Nature Resort & Water Park

Explore the most appealing deals available for Sandos Caracol Nature Resort & Water Park, ensuring you get the best value for your stay. Properties were last updated on 9 December 2025.
Tue 16/12
Wed 17/12
Deluxe room
1 twin bed
C$ 309
nightly with fees
bed type unknown
C$ 326
nightly with fees
bed type unknown
C$ 363
nightly with fees
Double room
bed type unknown
C$ 250
nightly with fees
bed type unknown
C$ 323
nightly with fees
bed type unknown
C$ 364
nightly with fees
Superior Room
bed type unknown
C$ 201
nightly with fees
bed type unknown
C$ 204
nightly with fees
bed type unknown
C$ 224
nightly with fees
Standard Room
bed type unknown
C$ 88
nightly with fees
bed type unknown
C$ 358
nightly with fees
bed type unknown
C$ 378
nightly with fees
King room
bed type unknown
C$ 456
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

About Sandos Caracol Nature Resort & Water Park

Discover essential information, amenities, and features of Sandos Caracol Nature Resort & Water Park, providing insights into what to expect during your stay. Information on this property was last updated on 9 December 2025.
This property is located on the beachfront. Featuring a spa, 9 restaurants and 2 outdoor pools and an water park with 29 water slides for kids and adults, Sandos Caracol Eco Resort is set on Playa del...

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4444
License number: 008-007-006283/2025

Perks and amenities at Sandos Caracol Nature Resort & Water Park

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Sandos Caracol Nature Resort & Water Park
  • Private beach
  • Water sport facilities (on site)
  • Snorkeling
  • Outdoor pool
  • Water slide
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental

General

  • ATM on-site
  • Family rooms
  • Fan
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Hot tub
  • Child pool
  • Outdoor pool
  • Kids meals
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Express check-out
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Outdoor furniture
  • Food can be delivered to guest accommodation
  • Plunge pool
  • Free parking
  • Pool towels
  • Pool with a view
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • Private pool
  • Terrace/Patio
  • Disabled Access
  • Beach chairs
  • Beach towels
  • Towels
  • Safety deposit box
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Accessible parking
  • Slippers
  • First-aid kit
  • Additional bathroom
  • Snack bar
  • Socket near the bed
  • Additional toilet
  • Sofa
  • Solarium
  • Balcony
  • Body soap
  • Tea/coffee maker
  • Telephone
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Trash cans
  • Coffee machine
  • TV
  • Conditioner
  • Desk
  • Walk-in shower
  • Water slide

Activities

  • Eco tourism
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Golf
  • Scuba diving
  • Snorkeling
  • Evening entertainment
  • Fitness classes
  • Fitness centre
  • Tennis
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Table tennis
  • Playground
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Hiking
  • Massage
  • Yoga

Services

  • Babysitting or child care
  • Business centre
  • Car rental
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Laundry service
  • Meeting/Banquet facilities
  • Tour desk
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Reviews for Sandos Caracol Nature Resort & Water Park

Read firsthand reviews and testimonials from guests who have stayed at Sandos Caracol Nature Resort & Water Park, providing insights into their experiences. Travellers have left 2,072 reviews of Sandos Caracol Nature Resort & Water Park to date. Review data was last updated on 9 December 2025.
7.0
Good2,072 verified ratings
Pros +
  • Also too many long lines for everything (in 4 reviews)
  • I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
  • Shows and live music very entertaining. (in 9 reviews)
Cons -
  • "Long lines with everything, poor food" (in 4 reviews)
  • Not worth the money! (in 6 reviews)
  • "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Sandos Caracol Nature Resort & Water Park

View a collection of 27 photos showcasing the rooms, amenities, and facilities of Sandos Caracol Nature Resort & Water Park to help you visualise your stay. Photos for this property were last updated on 9 December 2025.

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Explore Playa del Carmen

Sandos Caracol Nature Resort & Water Park is located at Carretera Cancún Chetumal Km 295 in the neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 9 December 2025.

Most Popular Landmarks

Guadalupe Church

10 mins drive

4.3 km

El Camaleón Mayakoba Golf Club

10 mins drive

5.6 km

Parque Natural Tres Ríos

13 mins drive

7.9 km

Playa Maroma

18 mins drive

15.3 km

Playa Paraíso

19 mins drive

17.4 km

Guadalupe Church

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4.3 km

El Camaleón Mayakoba Golf Club

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5.6 km

Parque Natural Tres Ríos

13 mins drive

7.9 km

Playa Maroma

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15.3 km

Playa Paraíso

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Rental Cars

C$ 15 daily average

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Closest Airports

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FAQs when booking at Sandos Caracol Nature Resort & Water Park

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Sandos Caracol Nature Resort & Water Park. FAQs were last updated on 9 December 2025.

  • Is pricing at Sandos Caracol Nature Resort & Water Park comparable to 4 star hotels in Playa del Carmen?

    Hotels in Playa del Carmen that are rated 4 stars generally cost C$ 320/night, but on average, Sandos Caracol Nature Resort & Water Park is available for 13% less than the average rate in the area. You can usually enjoy a stay at Sandos Caracol Nature Resort & Water Park for C$ 363/night. This is a great deal for HotelsCombined users planning to visit Playa del Carmen.

  • How close is Sandos Caracol Nature Resort & Water Park to the nearest airport, Cozumel Airport?

    At just 31.6 km apart, the expected drive time from the nearest airport, Cozumel Airport, to Sandos Caracol Nature Resort & Water Park is 0h 24m. The estimated drive time may vary depending on high and low traffic times in the surrounding area. This is especially true for metro areas.

  • What is the best way for guests to get from Cozumel Airport to Sandos Caracol Nature Resort & Water Park?

    For the most freedom while visiting Playa del Carmen, consider renting a car for about C$ 14/day and parking it at Sandos Caracol Nature Resort & Water Park where they offer parking spaces to hotel guests. One of the more popular options today is to take a taxi or ridesharing service directly from Cozumel Airport to the hotel. This option is often cost effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at Sandos Caracol Nature Resort & Water Park?

    Yes, Sandos Caracol Nature Resort & Water Park has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Sandos Caracol Nature Resort & Water Park from the Playa del Carmen city center?

    The center of Gonzalo Guerrero, Playa del Carmen, is just 4.7 km away from the front doors of Sandos Caracol Nature Resort & Water Park. You can find many fellow tourists at places such as Xcaret Park, which you can get to from Sandos Caracol Nature Resort & Water Park using any means of transportation.

  • What is the Sandos Caracol Nature Resort & Water Park phone number?

    If you have questions or concerns about your stay, call +52 984 873 4444 to talk to a Sandos Caracol Nature Resort & Water Park front desk representative.

  • Does Sandos Caracol Nature Resort & Water Park have Wi-Fi available?

    Yes, Sandos Caracol Nature Resort & Water Park has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Sandos Caracol Nature Resort & Water Park?

    Yes, there is a gym available to Sandos Caracol Nature Resort & Water Park guests. Gym hours may not be 24 hours so it is recommended you ask the front desk during check-in.

  • What is the check-out time at Sandos Caracol Nature Resort & Water Park?

    Check-out should be before 12:00 PM. For checking in at Sandos Caracol Nature Resort & Water Park, guests should plan for any time after 3:00 PM on the day of their scheduled arrival.

  • How much does it cost to stay at Sandos Caracol Nature Resort & Water Park, Playa del Carmen?

    On average, guests have been paying C$ 363 per night to stay at Sandos Caracol Nature Resort & Water Park. Some users have found rooms as low as C$ 239 per night. Enter your dates in the form above to see the price rates available for your stay.

  • Is there a restaurant at Sandos Caracol Nature Resort & Water Park?

    Sandos Caracol Nature Resort & Water Park does have a restaurant. The resort also has a bar.

  • Does Sandos Caracol Nature Resort & Water Park have a laundry service?

    This accommodation does offer laundry services. There are irons (and ironing boards) at the property too.

  • Does Sandos Caracol Nature Resort & Water Park offer accessible rooms?

    Yes, Sandos Caracol Nature Resort & Water Park provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Sandos Caracol Nature Resort & Water Park?

    For the best chance to save money on your Sandos Caracol Nature Resort & Water Park reservation, consider staying in October, when prices are typically at their lowest (C$ 147).

  • What is the cheapest day to check into Sandos Caracol Nature Resort & Water Park?

    Consider checking into Sandos Caracol Nature Resort & Water Park on Wednesday, when the nightly price is typically at its lowest (average nightly rate of C$ 321).

See more FAQs

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