Shangri-la Surabaya
Hotel
JL. May. Jend. Sungkono 120, Surabaya, Indonesia
C$ 98
Cheapest rate
rate per night
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About Shangri-la Surabaya
Discover essential information, amenities, and features of Shangri-la Surabaya, providing insights into what to expect during your stay. Information on this property was last updated on 5 June 2025.
Good to Know
| Check-in time | 2:00 PM |
|---|---|
| Check-out time | 12:00 PM |
| Payment & Cancellation | Policies vary by room type and provider. |
| Front desk number | +62 316 003 8888 |
Perks and amenities at Shangri-la Surabaya
A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Shangri-la Surabaya
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
General
- Wine glasses
- ATM on-site
- Yukata (Japanese bathrobe)
- Electric kettle
- Entire unit wheelchair accessible
- Executive lounge access
- Cribs available
- Fire extinguisher
- Gift shop
- Laundry facilities
- Ironing service
- Flat-screen TV
- Packed lunches
- Free toiletries
- Garden view
- Room service
- Smoke alarms
- Hardwood or parquet floors
- Hypoallergenic
- Hypoallergenic pillow
- Hot tub
- Interconnected room(s) available
- Child pool
- Outdoor pool
- Key card access
- Kid-friendly buffet
- Restaurant
- Bar/Lounge
- Landmark view
- Express check-out
- Hairdryer
- Cable or satellite TV
- Air-conditioned
- Non-feather pillow
- Pants press
- Food can be delivered to guest accommodation
- Free parking
- Pool towels
- Pool view
- Pool with a view
- Bathrobe
- Private bathroom
- Garden
- 24hr front desk
- Designated smoking area
- Smoking rooms available
- Night club
- Storage available
- Spa and wellness centre
- Raised toilet
- Non-smoking rooms available
- Terrace/Patio
- Disabled Access
- Linens
- Towels
- Safety deposit box
- Seating area
- Elevator
- Minibar
- Shampoo
- Pool bar
- Shower
- Iron and ironing board
- Shower cap
- Accessible by elevator
- Adapted bath
- Slippers
- Additional bathroom
- Snack bar
- Socket near the bed
- Additional toilet
- Sofa
- Alarm clock
- Allergy-free room
- Bathtub
- Body soap
- Bottle of water
- Breakfast in the room
- Tea/coffee maker
- Telephone
- Kettle
- Carpeted
- Refrigerator
- Toilet
- Toilet paper
- Safe
- Sauna
- Toothbrush
- City view
- Towels/sheets (extra fee)
- Clothes rack
- Trash cans
- Coffee machine
- Tumble dryer
- TV
- Upper floors accessible by elevator
- Conditioner
- Valet parking
- Desk
- Dining area
- Dining table
- Walk-in shower
- Wardrobe or closet
- Water slide
Activities
- Game room
- Golf
- Fitness centre
- Tennis
- Kids' club
- Kids' outdoor play equipment
- Playground
- Massage
Services
- Babysitting or child care
- Business centre
- Car rental
- Wake-up service
- Daily housekeeping
- Fax/photocopying
- Concierge service
- Currency exchange on-site
- Laundry service
- Meeting/Banquet facilities
- Tour desk
- Spa
- Beauty salon
- Airport shuttle (surcharge)
- Shuttle service
Reviews for Shangri-la Surabaya
Read firsthand reviews and testimonials from guests who have stayed at Shangri-la Surabaya, providing insights into their experiences. Travellers have left 541 reviews of Shangri-la Surabaya to date. Review data was last updated on 5 June 2025.
8.9
Based on 541 verified guest reviews
Pros +
- And the breakfast was superb! (in 22 reviews)
- The staff were helpful kind and friendly (in 36 reviews)
- Amazing choices and very high quality. (in 1 review)
Cons -
- Never ever stay at this hotel. (in 10 reviews)
- Got a late check out at 4pm due to our late flight. (in 2 reviews)
- The whorse TV i have ever had in a 5 star hotel (in 8 reviews)
Photos of Shangri-la Surabaya
View a collection of 59 photos showcasing the rooms, amenities, and facilities of Shangri-la Surabaya to help you visualise your stay. Photos for this property were last updated on 5 June 2025.
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