The staff are friendly and helpful and were able to resolve problems quickly. The rooms are very comfortable although quite ‘corporate’ in style although this is to be expected in this type of hotel. Our room had wonderful views, was spacious, clean, and comfortable. Location of hotel is excellent. Easy to walk to shops and nearby downtown but quieter at night as closer to Stanley Park. The breakfast buffet has a good selection of items and further items available a la carte. Outside pool was wonderful! Amenities available. Great Stay!