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The Westin Harbour Castle, Toronto
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The Westin Harbour Castle, Toronto Hotel

1 Harbour Square 1 Harbour Square, Toronto, ON M5J 1A6, Canada Show Map

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8.6
Excellent from 2,557 reviews
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About The Westin Harbour Castle, Toronto

Strategically located in the middle of the city, this 4-star hotel makes for an excellent base in Toronto. Featuring views of Toronto Islands and Lake Ontario, it also offers a multitude of amenities, including a sauna, outdoor tennis courts and an indoor pool.

There are a range of facilities on offer to those staying at The Westin Harbour Castle Toronto, such as an express check-in and check-out feature, a Jacuzzi and valet parking. It also provides family-friendly amenities, with room layouts and services for families of all sizes, as well as a playground and a kids club.

Equipped to ensure a comfortable stay, rooms provide a mini bar, a refrigerator and a spa bath. They all have tea and coffee making facilities, wireless internet access and movies-on-demand.

On-site dining options include a restaurant, which is an ideal spot to have a meal. In the evening, guests are welcome to relax in the lounge bar. Those staying at the property can also enjoy a buffet breakfast each morning.

Located in Downtown Toronto, The Westin Harbour Castle Toronto is surrounded by a wealth of shopping, nightlife, and restaurants, making it the perfect base when on a trip. Queens Quay Station is just a two-minute walk, linking guests with the rest of the city.

Excellent 8.6
2,556 guest reviews

Hotel Features

Activities

Board games/puzzles, Canoeing, Cycling, Indoor play area, Mini-golf, Pay-per-view channels, Squash, Streaming service, Table tennis, Game room, Golf, Fitness centre, Playground, Bowling, Outdoor tennis, Hiking

Policy

Pets allowed on request. Charges may apply.

Services

Mini-market on site, Airport shuttle, Special diet menus (on request), Tour desk, 24-hour security, Wake-up service, Babysitting or child care, Business centre, Car rental, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Ticket service, Spa, Beauty salon, Wedding services, Daily housekeeping, Contactless check-in/check-out, Fax/photocopying

General

Safe, Sauna, CCTV in common areas, Shops (on site), CCTV outside property, Hand sanitizer in guest accommodation and key areas, Feather pillow, Fire extinguisher, Screens or physical barriers placed between staff and guests in appropriate areas, Flat-screen TV, Fold-up bed, Use of cleaning chemicals that are effective against coronavirus, Free toiletries, Guest accommodation is disinfected between stays, Heated pool, All plates, cutlery, glasses and other tableware have been sanitized, Heating, Food can be delivered to guest accommodation, Hypoallergenic, Guests can opt-out of accommodation cleaning service, Picnic area, Staff follow all safety protocols as directed by local authorities, Interconnected room(s) available, ATM on-site, Key card access, Kids meals, Lake view, Landmark view, Laptop safe, Cribs available, Gift shop, Laundry facilities, Newspapers, Bathrobe, Non-feather pillow, Room service, Smoke alarms, Beach towels, Hot tub, Indoor pool, Private bathroom, No smoking, Private parking, Restaurant, Bar/Lounge, Radio, Express check out, Hairdryer, Free parking, Roll-in shower, Cable or satellite TV, Safety deposit box, Air-conditioned, First-aid kit, Seating area, Storage available, Shampoo, Shower, Shower cap, Terrace/Patio, Disabled Access, Linens, Towels, Coffee shop, Slippers, Elevator, Minibar, 24hr front desk, Snack bar, Iron and ironing board, Accessible by elevator, Tea/coffee maker, Telephone, Tile/marble floor, Toilet, Alarm clock, Toilet paper, Toothbrush, Bathtub, Towels/sheets (extra fee), Trash cans, Body soap, TV, Bottle of water, Upper floors accessible by elevator, Breakfast in the room, Valet parking, Vending machine (drinks), Carpeted, Vending machine (snacks), VIP room facilities, Walk-in shower, Wardrobe or closet, City view, Wine glasses, Clothes rack, Coffee machine, Conditioner, Physical distancing in dining areas, Desk, Physical distancing rules, Refrigerator, Process in place to check health of guests, Ironing service

Internet

Internet, Wi-Fi

Check-in

From 3:00 PM

Check-out

Prior to 12:00 PM

The Westin Harbour Castle, Toronto reviews

The Westin Harbour Castle, Toronto
8.6
Excellent
from 2,556 reviews

Rating summary

  • Cleanliness 8.7
  • Comfort 8.8
  • Location 9.2
  • Services 8.5
  • Staff 8.8
  • Value for money 7.7

Recent reviews of The Westin Harbour Castle, Toronto

  • Donna G. Truitt

    Jan 2019

    Verified Stay

    Incredible Hotel

    The hotel is located close to the CN Tower, the Scotia Bank Center where concerts, Raptors basketball, and Toronto Maple leaf hockey is played. The superior cleanliness and comfort continue to be incredible at this luxurious hotel! Check in was easy and the Reception desk was adequately staffed. Staff was friendly and helpful. The superior cleanliness and comfort continue to be incredible at this luxurious hotel!

    10.0
  • Bill T

    Sep 2018

    Verified Stay

    Great Place

    For the price tag we were expecting something rather special but not to be. Yes the view of Lake Ontario is great and it's in easy proximity of shopping, site seeing attractions and transportation. Because the hotel has a large conference facility it seems to cater for big groups. The ferry terminal is conveniently located right in front of the hotel so it's very easy to take a ferry across to Toronto Islands - a great thing to do in the early evening, that way you get a lovely view of the Toronto skyline all lit up.

    8.5
  • Albert H

    Aug 2018

    Verified Stay

    High Hopes For An Older Hotel

    First off we arrived early so we wouldn't have to pay for parking twice. Valet asked for our keys and then put them on the windshield potentially letting anyone take our vehicle until they got time. We checked in at 4pm after our son's camp reunion and were set to go to the Christmas Market. Housekeeping was next door to our room and had no issue telling us that all but one room checked out so she's been super busy. Get back at 830 from the Market and we all wanted a hot shower to warm up. After 5 min in the shower it was 3/4 of the way full and I was worried that it was going to overflow. Took almost 15 min to completely drain. No one else was able to have a shower that night because I didn't want it to overflow. We didn't contact front desk because the kids were tired and just wanted to sleep after all the walking we did and I didn't want the hassle of moving rooms. In the morning when we woke up we tried to have showers but limited to very quick and get out before it overflows. As we were packing up to leave my husband lifted the sheets to make sure my son didn't forget his blanket only to find a black sock that was not ours. Makes us both think that the sheets were not changed before we got there especially after the housekeeper said that she had been very very busy. Got downstairs to check out and told the lady that I was not happy about our stay. Told her all the issues stated here and she offered us points on our account as she made sure everything was taken care of. I assumed this meant parking and thanked her. 30 min after we left I got an email of our final bill with a 50.00 charge for parking.

    6.5