The staff is very helpful and accepted all our requests, a quite room and wake up call etc. The location is excellent, walking distance to Chinatown (Beijing Restaurant is the best). The hotel has underground parking at $20 per night which is great! The lighting in the room could be better and an upgrade to bedding would be wonderful. The breakfast is a shame if you're someone who enjoys eggs (other than hard-boiled) - it's nothing fancy and quite ordinary in my opinion.