This is a very beautiful hotel with a great location and easy access to all parts of Vancouver from the hotel. The front desk staff was very friendly and welcoming. The gentleman wished me a happy birthday and our room was upgraded to a room with a balcony overlooking the English Bay. The scenery here is beautiful, the rooms are spacious and the beds are comfortable. The shower was awesome and my nephew had a great time at the pool every night. Parking here is a bit expensive, but it is very convenient, I think it is worth the money, because every day you can park your car very close to the hotel door.