The staff was very friendly and helpful. Very spacious room with a balcony right downtown. I have relaxing and comfortable bed. Good location to walk to both Gas town and Stanley Park. You can walk to the harbor. Accommodations included bathrobes, slippers, umbrella. The floor to ceiling windows provided a great view of the city. The hotel was environmentally friendly. Outdoor pool was a treat. Really good value for the money. Fitness facilities were excellent, car parking taken care of by valet parking. I highly recommended this hotel.