Hard Rock Hotel Cancun

Hard Rock Hotel Cancun

Hotel
5 stars 

Blvd Kukulcan KM 14.5, Hotel Zone, Cancún, Quintana Roo, Mexico

Good1,351 verified ratings
7.9

C$ 551

Cheapest rate

rate per night

Rooms
About
Reviews
Photos
Similar hotels
Location
FAQ

Best deals for Hard Rock Hotel Cancun

Explore the most appealing deals available for Hard Rock Hotel Cancun, ensuring you get the best value for your stay. Properties were last updated on 4 December 2025.
Thu 11/12
Fri 12/12
Double room
bed type unknown
C$ 551
nightly with fees
bed type unknown
C$ 573
nightly with fees
bed type unknown
C$ 579
nightly with fees
Classic room
1 king bed
C$ 528
nightly with fees
1 king bed
C$ 570
nightly with fees
bed type unknown
C$ 715
nightly with fees
Luxury Room
bed type unknown
C$ 1,119
nightly with fees
Standard Room
bed type unknown
C$ 443
nightly with fees
bed type unknown
C$ 504
nightly with fees
bed type unknown
C$ 515
nightly with fees
Deluxe room
bed type unknown
C$ 417
nightly with fees
bed type unknown
C$ 426
nightly with fees
bed type unknown
C$ 456
nightly with fees
King room
bed type unknown
C$ 559
nightly with fees
bed type unknown
C$ 574
nightly with fees
bed type unknown
C$ 632
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

About Hard Rock Hotel Cancun

Discover essential information, amenities, and features of Hard Rock Hotel Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 4 December 2025.
Located in Cancun's Hotel Zone, this beachfront resort overlooks the Caribbean Sea. With multiple pools, swim-up bars, lounges, and restaurants, guests can enjoy diverse culinary experiences. The reso...

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 3600
License number: 005-007-000198/2025

Perks and amenities at Hard Rock Hotel Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Hard Rock Hotel Cancun
  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking

General

  • ATM on-site
  • Family rooms
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Smoke alarms
  • Higher-level toilet
  • Infinity pool
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Key card access
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • Kid-friendly buffet
  • Lake view
  • Restaurant
  • Bar/Lounge
  • Laptop safe
  • Express check-out
  • Hairdryer
  • Lockers
  • Cable or satellite TV
  • Air-conditioned
  • Pants press
  • Food can be delivered to guest accommodation
  • Free parking
  • Pool with a view
  • Private beach
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Storage available
  • Private parking
  • Private pool
  • Non-smoking rooms available
  • Terrace/Patio
  • Disabled Access
  • Beach chairs
  • Beach towels
  • Towels
  • Safety deposit box
  • Sea view
  • Elevator
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by elevator
  • Accessible parking
  • First-aid kit
  • Snack bar
  • Sofa
  • Balcony
  • Bathtub
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Toilet paper
  • Toilet with grab rails
  • Sauna
  • Trash cans
  • Conditioner
  • Valet parking
  • Wardrobe or closet
  • Water slide

Activities

  • Game room
  • Golf
  • Evening entertainment
  • Fitness centre
  • Tennis
  • Indoor play area
  • Karaoke
  • Kids' club
  • Kids' outdoor play equipment
  • Table tennis
  • Playground
  • Pool table
  • Basketball court
  • Massage
  • Yoga

Services

  • Babysitting or child care
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Tour desk
  • Spa
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Reviews for Hard Rock Hotel Cancun

Read firsthand reviews and testimonials from guests who have stayed at Hard Rock Hotel Cancun, providing insights into their experiences. Travellers have left 1,351 reviews of Hard Rock Hotel Cancun to date. Review data was last updated on 4 December 2025.
7.9
Good1,351 verified ratings
Pros +
  • Excellent service throughout the hotel. (in 23 reviews)
  • "very clean, friendly staff, great pool and amenities." (in 52 reviews)
  • The room I've stayed was amazing (in 22 reviews)
Cons -
  • The worst hotel ever. (in 1 review)
  • The Italian restaurant was a disappointment and the room service was worse. (in 5 reviews)
  • "Kept the balcony doors closed 100% of the time, but it didn't help." (in 1 review)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Hard Rock Hotel Cancun

View a collection of 60 photos showcasing the rooms, amenities, and facilities of Hard Rock Hotel Cancun to help you visualise your stay. Photos for this property were last updated on 4 December 2025.

Hotels similar to Hard Rock Hotel Cancun

Discover other properties in Cancún that offer a similar experience and ambience to Hard Rock Hotel Cancun. In total, there are 3,244 hotels serving travellers in Cancún. Price data was last updated on 4 December 2025.

Explore Hotel Zone, Cancún

Hard Rock Hotel Cancun is located at Blvd Kukulcan KM 14.5, Hotel Zone in the Hotel Zone neighbourhood of Cancún. Popular landmark data was lasted updated on 4 December 2025.

Most Popular Landmarks

Playa Ballenas

4 mins walk

0.4 km

Playa Marlin

4 mins drive

1.9 km

Museo Maya de Cancun

4 mins drive

2.7 km

Museo Sensorial del Tequila

6 mins drive

4.0 km

Playa Gaviota Azul

8 mins drive

5.7 km

Playa Ballenas

4 mins walk

0.4 km

Playa Marlin

4 mins drive

1.9 km

Museo Maya de Cancun

4 mins drive

2.7 km

Museo Sensorial del Tequila

6 mins drive

4.0 km

Playa Gaviota Azul

8 mins drive

5.7 km

Rental Cars

C$ 14 daily average

Closest Airports

Cancun Airport

21 mins drive

19.7 km

Cancun Airport

21 mins drive

19.7 km

  • How far is Hard Rock Hotel Cancun from Acuario Interactivo?

    The popular Acuario Interactivo is just over 2.3 km from Hard Rock Hotel Cancun.

  • Is Hard Rock Hotel Cancun close to Oasis Arena?

    If you want to see Oasis Arena while visiting Cancún, Hard Rock Hotel Cancun is just 1.4 km away.

FAQs when booking at Hard Rock Hotel Cancun

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Hard Rock Hotel Cancun. FAQs were last updated on 4 December 2025.
  • Is pricing at Hard Rock Hotel Cancun comparable to 5 star hotels in Cancún?

    Hotels in Cancún that are rated 5 stars generally cost C$ 924/night, but on average, Hard Rock Hotel Cancun is available for 19% less than the average rate in the area. You can usually enjoy a stay at Hard Rock Hotel Cancun for C$ 752/night. This is a great deal for HotelsCombined users planning to visit Cancún.

  • How close is Hard Rock Hotel Cancun to the nearest airport, Cancun Airport?

    With no traffic, the 20.1 km drive between Hard Rock Hotel Cancun and Cancun Airport (the nearest airport) will generally only take about 0h 15m. If you’re staying in a metropolitan area, you may see your drive time increase due to busy roads.

  • What is the best way for guests to get from Cancun Airport to Hard Rock Hotel Cancun?

    For the most freedom while visiting Cancún, consider renting a car for about C$ 9/day and parking it at Hard Rock Hotel Cancun where they offer parking spaces to hotel guests. One of the more popular options today is to take a taxi or ridesharing service directly from Cancun Airport to the hotel. This option is often cost effective, but guests must keep a lookout for peak time rates.

  • Is Hard Rock Hotel Cancun considered pet-friendly?

    Guests are allowed to bring house pets to Hard Rock Hotel Cancun during their stay.

  • Is there a pool at Hard Rock Hotel Cancun?

    Yes, Hard Rock Hotel Cancun has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Hard Rock Hotel Cancun from the Cancún city center?

    Hard Rock Hotel Cancun is just 5 km away from the center of Hotel Zone, Cancún. From Hard Rock Hotel Cancun you can easily get to other popular landmarks such as Royal Yak Casino and Sports Book.

  • What is the Hard Rock Hotel Cancun phone number?

    For assistance regarding your reservation at Hard Rock Hotel Cancun please call +52 998 881 3600.

  • Does Hard Rock Hotel Cancun have Wi-Fi available?

    Yes, Hard Rock Hotel Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Hard Rock Hotel Cancun?

    Yes. You should consider staying at Hard Rock Hotel Cancun if having access to a fitness center on-site is important.

  • What is the check-out time at Hard Rock Hotel Cancun?

    12:00 PM. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 3:00 PM.

  • How much does it cost to stay at Hard Rock Hotel Cancun, Cancún?

    On average, guests have been paying C$ 752 per night to stay at Hard Rock Hotel Cancun. Some users have found rooms as low as C$ 378 per night. Enter your dates in the form above to see the price rates available for your stay.

  • Is there a restaurant at Hard Rock Hotel Cancun?

    Yes - Hard Rock Hotel Cancun does have a restaurant. The hotel also has a bar.

  • Does Hard Rock Hotel Cancun have a laundry service?

    Yes, there is a hotel laundry service for guests at Hard Rock Hotel Cancun. There are irons (and ironing boards) at the property too.

  • Does Hard Rock Hotel Cancun offer accessible rooms?

    Yes, Hard Rock Hotel Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Hard Rock Hotel Cancun?

    For the best chance to save money on your Hard Rock Hotel Cancun reservation, consider staying in September, when prices are typically at their lowest (C$ 511).

  • In what area of Cancún is Hard Rock Hotel Cancun located?

    Hard Rock Hotel Cancun is located within the Hotel Zone area of Cancún. Utilize the map on this page to understand where Hard Rock Hotel Cancun is in relation to the rest of Cancún.

  • Are there any other Hard Rock hotels in Cancún?

    In total, there is 1 location in Cancún. The most popular Hard Rock property in Cancún is Hard Rock Hotel Cancun.

  • What is the cheapest day to check into Hard Rock Hotel Cancun?

    Consider checking into Hard Rock Hotel Cancun on Sunday, when the nightly price is typically at its lowest (average nightly rate of C$ 589).

  • How far is Hard Rock Hotel Cancun from Acuario Interactivo?

    The popular Acuario Interactivo is just over 2.3 km from Hard Rock Hotel Cancun.

  • Is Hard Rock Hotel Cancun close to Oasis Arena?

    If you want to see Oasis Arena while visiting Cancún, Hard Rock Hotel Cancun is just 1.4 km away.

See more FAQs

Millions of Reviews

Real ratings and reviews from millions of guests, just like yourself. Book your perfect stay with confidence!

Best Hotel Deals

HotelsCombined sources over 3 million hotels and properties and compiles them in one place so you can compare the ideal accommodation.

Free Cancellation

Plans change — we get it. And that’s why you can search and book hotels and accommodations on HotelsCombined from agencies that offer free cancellation