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The Grand at Moon Palace Cancun
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The Grand at Moon Palace Cancun Resort

Carretera Cancun-Chetumal Km. 36.5 Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo, Mexico Show Map | Official Site

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8.1
Excellent from 19 reviews
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About The Grand at Moon Palace Cancun

Situated in Cancun, The Grand at Moon Palace All Inclusive offers 4.5-star accommodation, as well as a private beach and an outdoor pool. It also provides a kids club, valet parking and room service.

The resort has 1316 rooms and has been recently refurbished. It also provides babysitting services, a currency exchange and a reception that operates 24 hours a day.

The rooms are air conditioned and include a mini bar, tea and coffee making facilities and an in-room safe. They are also equipped with cable/satellite channels, a hair dryer and ironing facilities.

On-site dining options include a restaurant, which is an ideal spot to enjoy a meal.

Cancun International Airport is less than a 20-minute drive from The Grand at Moon Palace All Inclusive. The friendly staff at the tour desk are available to organise tours and activities in Cancun.

Excellent 8.1
19 guest reviews

Hotel Features

Activities

Fitness centre, Beach access, Golf, Bowling, Playground, Massage, Books, DVDs, music for children, Cycling, Darts, Evening entertainment, Kids' club, Table tennis, Water sport facilities (on site), Outdoor tennis, Bicycle rental

Policy

Pets not allowed

Services

Babysitting or child care, Business centre, Car rental, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Beauty salon, Wake-up service, Daily housekeeping, Entertainment staff, Mini-market on site, Tour desk, Contactless check-in/check-out, Spa, Wedding services

General

Disabled Access, ATM on-site, Gift shop, Laundry facilities, Room service, Hot tub, Outdoor pool, No smoking, Restaurant, Bar/Lounge, Hairdryer, Cable or satellite TV, Air-conditioned, 24hr front desk, Night club, Sauna, Free parking, Private beach, Designated smoking area, Towels, Elevator, Minibar, Iron and ironing board, Alarm clock, Balcony, Bathtub, Body soap, Bottle of water, Cleaning products, Clothes rack, Coffee machine, Conditioner, Desk, Dining area, Family rooms, Flat-screen TV, Free toiletries, Garden view, iPhone dock, Laptop safe, Pool view, Private bathroom, Private parking, Safety deposit box, Seating area, Shampoo, Shower, Shower cap, Slippers, Snack bar, Solarium, Telephone, Tile/marble floor, Toilet, Toilet paper, Toothbrush, TV, Wardrobe or closet, Wine glasses, Ironing service, Shops (on site), Bathrobe, Garden, Kitchen, Kitchenette, Spa and wellness centre, Bicycle available, First-aid kit, Physical distancing in dining areas, Physical distancing rules, Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Staff follow all safety protocols as directed by local authorities, Child pool, Coffee shop, Storage available, Free valet parking, Terrace/Patio, Safe

Internet

Free Wi-Fi, Internet, Wi-Fi available in all areas

Check-in

From 3:00 PM

Check-out

Prior to 12:00 PM

The Grand at Moon Palace Cancun reviews

The Grand at Moon Palace Cancun
8.1
Excellent
from 19 reviews

Rating summary

  • Cleanliness 8.6
  • Comfort 8.7
  • Location 8.0
  • Services 8.4
  • Staff 8.6
  • Value for money 7.1