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The Grand at Moon Palace Cancun
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The Grand at Moon Palace Cancun Resort

Carretera Cancun-Chetumal Km. 36.5 Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo, Mexico Show Map

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8.3
Excellent from 21 reviews
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About The Grand at Moon Palace Cancun

Situated in Cancun, The Grand at Moon Palace All Inclusive offers 4.5-star accommodation, as well as a private beach and an outdoor pool. It also provides a kids club, valet parking and room service.

The resort has 1316 rooms and has been recently refurbished. It also provides babysitting services, a currency exchange and a reception that operates 24 hours a day.

The rooms are air conditioned and include a mini bar, tea and coffee making facilities and an in-room safe. They are also equipped with cable/satellite channels, a hair dryer and ironing facilities.

On-site dining options include a restaurant, which is an ideal spot to enjoy a meal.

Cancun International Airport is less than a 20-minute drive from The Grand at Moon Palace All Inclusive. The friendly staff at the tour desk are available to organise tours and activities in Cancun.

Excellent 8.3
21 guest reviews

Hotel Features

Activities

Bicycle rental, Golf, Books, DVDs, music for children, Cycling, Darts, Evening entertainment, Fitness centre, Bowling, Kids' club, Playground, Table tennis, Water sport facilities (on site), Outdoor tennis, Massage

Policy

Pets not allowed

Services

Babysitting or child care, Business centre, Car rental, Wake-up service, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Daily housekeeping, Entertainment staff, Mini-market on site, Spa, Tour desk, Contactless check-in/check-out, Face masks for guests available, Beauty salon, Wedding services

General

TV, Desk, Dining area, Wardrobe or closet, Gift shop, Water slide, Laundry facilities, Wine glasses, Family rooms, Room service, Flat-screen TV, Free toiletries, Ironing service, Garden view, Hot tub, Child pool, Shops (on site), Outdoor pool, No smoking, Restaurant, iPhone dock, Bar/Lounge, Physical distancing in dining areas, Physical distancing rules, Hairdryer, Process in place to check health of guests, Cable or satellite TV, Air-conditioned, Laptop safe, Hand sanitizer in guest accommodation and key areas, Complimentary breakfast, Screens or physical barriers placed between staff and guests in appropriate areas, Free parking, Use of cleaning chemicals that are effective against coronavirus, Coffee shop, Guest accommodation is disinfected between stays, 24hr front desk, Guest accommodation sealed after cleaning, Private beach, All plates, cutlery, glasses and other tableware have been sanitized, Night club, Pool view, Designated smoking area, Delivered food is securely covered, Food can be delivered to guest accommodation, Storage available, Guests can opt-out of accommodation cleaning service, Private bathroom, Free valet parking, Staff follow all safety protocols as directed by local authorities, Bathrobe, Garden, Private parking, Kitchen, Kitchenette, Terrace/Patio, Disabled Access, Towels, Spa and wellness centre, Elevator, Safety deposit box, Minibar, Seating area, Bicycle available, Shampoo, Iron and ironing board, Shower, Shower cap, Slippers, Alarm clock, Snack bar, First-aid kit, Balcony, Bathtub, Solarium, Body soap, Bottle of water, Safe, Sauna, Telephone, Tile/marble floor, Toilet, Toilet paper, Cleaning products, Clothes rack, Toothbrush, Coffee machine, Conditioner, ATM on-site

Internet

Internet, Wi-Fi available in all areas, Free Wi-Fi

Check-in

From 3:00 PM

Check-out

Prior to 12:00 PM

The Grand at Moon Palace Cancun reviews

The Grand at Moon Palace Cancun
8.3
Excellent
from 21 reviews

Rating summary

  • Cleanliness 8.6
  • Comfort 8.8
  • Location 8.1
  • Services 8.5
  • Staff 8.6
  • Value for money 7.3