Moon Palace The Grand Cancun

Resort
5 stars
Carretera Cancun-Chetumal Km. 36.5, 77500, Cancún, Quintana Roo, Mexico
Cancún, Mexico
+52 998 881 6000
8.3
Excellent
based on 230 reviews
230 verified ratings
Thu 9/7
-
Fri 10/7
2 guests, 1 room
Deals from
C$ 585
/Cheapest rate per night
Provider
Nightly total
C$ 585
C$ 649
C$ 657
62 more Moon Palace The Grand Cancun deals
62 more Moon Palace The Grand Cancun deals
Pool
Pool
Other
Pool
Other
Bedroom
Gym
Bedroom
Bar
Outdoors view
Lounge
Bar
Bedroom
Restaurant
Other
Other
Photos of Moon Palace The Grand Cancun
View a collection of 16 photos showcasing the rooms, amenities, and facilities of Moon Palace The Grand Cancun to help you visualise your stay. Photos for this property were last updated on 2 July 2026.
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FAQ

Best deals for Moon Palace The Grand Cancun

Explore the most appealing deals available for Moon Palace The Grand Cancun, ensuring you get the best value for your stay. Properties were last updated on 2 July 2026.
Thu 9/7
-
Fri 10/7
Standard Room
bed type unknown
C$ 783
nightly with fees
bed type unknown
C$ 860
nightly with fees
bed type unknown
C$ 877
nightly with fees
Deluxe room
bed type unknown
C$ 585
nightly with fees
bed type unknown
C$ 649
nightly with fees
bed type unknown
C$ 657
nightly with fees
King room
bed type unknown
C$ 983
nightly with fees
1 king bed
C$ 1,037
nightly with fees
1 king bed
C$ 1,082
nightly with fees
Double room
bed type unknown
C$ 978
nightly with fees
bed type unknown
C$ 1,025
nightly with fees
1 twin bed
C$ 1,461
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

About Moon Palace The Grand Cancun

Discover essential information, amenities, and features of Moon Palace The Grand Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 2 July 2026.
Set in Cancún in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive boasts an outdoor pool and year-round outdoor pool. The resort has a children's p...

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 6000
License number: 1230050337

Perks and amenities at Moon Palace The Grand Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Moon Palace The Grand Cancun
  • Private beach
  • Snorkeling
  • Outdoor pool
  • Water slide
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental
  • Basketball court

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle rental
  • Fishing
  • Board games/puzzles
  • Game room
  • Golf
  • Cycling
  • Scuba diving
  • Snorkeling
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Horse riding
  • Mini-golf
  • Bowling
  • Table tennis
  • Water park
  • Pool table
  • Night club
  • Basketball court
  • Shopping

Services and conveniences

  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic pillow
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible parking
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shared toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Private pool
  • Rooftop pool
  • Massage
  • Pool bar
  • Sauna
  • Water slide

General

  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Lockers
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproofing
  • Telephone
  • Tile/marble floor

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Swimming pool toys

Dining

  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Kitchen

  • Wine glasses
  • Kitchen
  • Kitchenette
  • Microwave
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • Streaming service
  • Radio
  • Shared lounge/TV area
  • TV

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board
  • Drying rack for clothing

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Tennis
  • Gym

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • 24-hour security
  • First-aid kit

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Reviews for Moon Palace The Grand Cancun

Read firsthand reviews and testimonials from guests who have stayed at Moon Palace The Grand Cancun, providing insights into their experiences. Travellers have left 230 reviews of Moon Palace The Grand Cancun to date. Review data was last updated on 2 July 2026.
8.3
Very good
230 verified ratings
Wonderful
131
Very good
27
Good
19
Okay
12
Fair
10
Mediocre
6
Poor
25
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Explore Cancún

Moon Palace The Grand Cancun is located at Carretera Cancun-Chetumal Km. 36.5 in the neighbourhood of Cancún. Popular landmark data was lasted updated on 2 July 2026.
Moon Palace The Grand Cancun location: Carretera Cancun-Chetumal Km. 36.5

Most Popular Landmarks

  • Lakam Centre Cancun-Riviera Maya6.3 km
  • El Rey Ruins10.6 km
  • Playa Delfines10.8 km
  • Iberostar Golf Club Cancun11.1 km
  • Iberostar Cancun Peninsula Convention Centre11.4 km
  • Poliforum Benito Juarez13.6 km
  • Spa at The Royal Sands15 km
  • Kukulcan Plaza15.5 km
  • La Isla Shopping Mall16.3 km
  • La Gran Plaza18.1 km
  • Cancun Golf Club at Pok Ta Pok18.9 km
  • Estadio Olímpico Andrés Quintana Roo19.1 km

FAQs when booking at Moon Palace The Grand Cancun

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Moon Palace The Grand Cancun. FAQs were last updated on 2 July 2026.

  • How close is Moon Palace The Grand Cancun to the nearest airport, Cancun Airport?

    At 12.6 km away, Cancun Airport is the closest airport to Moon Palace The Grand Cancun. The average expected drive time from Moon Palace The Grand Cancun to Cancun Airport is 0h 09m. It’s a good idea to research traffic trends between your hotel and the airport.

  • What is the best way for guests to get from Cancun Airport to Moon Palace The Grand Cancun?

    Getting from Cancun Airport to Moon Palace The Grand Cancun can be as easy as renting a car at the airport’s rental desk for, on average, C$ 9/day in Cancún. Luckily, Moon Palace The Grand Cancun has parking on site for guests who choose this method of transportation. One of the more popular options today is to take a taxi or ridesharing service directly from Cancun Airport to the hotel. This option is often cost effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at Moon Palace The Grand Cancun?

    Yes. Many people visiting Cancún look for a hotel with a pool. Moon Palace The Grand Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

  • How close is Moon Palace The Grand Cancun from the Cancún city center?

    The center of Hotel Zone, Cancún, is just 18.9 km away from the front doors of Moon Palace The Grand Cancun. You can find many fellow tourists at places such as Torre Escenica, which you can get to from Moon Palace The Grand Cancun using any means of transportation.

  • What is the Moon Palace The Grand Cancun phone number?

    The best way to contact Moon Palace The Grand Cancun is by calling +52 998 881 6000.

  • Does Moon Palace The Grand Cancun have Wi-Fi available?

    Yes, Moon Palace The Grand Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Moon Palace The Grand Cancun?

    There is a hotel fitness center accessible to guests of Moon Palace The Grand Cancun. Most hotels do not have 24-hour fitness centers, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Moon Palace The Grand Cancun?

    Moon Palace The Grand Cancun has a normal check-in time of after 3:00 PM, and check-out time of before 12:00 PM.

  • How much does it cost to stay at Moon Palace The Grand Cancun, Cancún?

    C$ 587 per night is the best price found recently for a room at Moon Palace The Grand Cancun, with average deals around C$ 1,105 per night. Enter your dates in the form above to see current prices.

  • Is there a restaurant at Moon Palace The Grand Cancun?

    Yes, food can be ordered from the Moon Palace The Grand Cancun restaurant. Opening times may vary. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Moon Palace The Grand Cancun have a laundry service?

    Moon Palace The Grand Cancun does have a laundry service. Contact the property for details. The property also has irons and ironing boards available for guest use.

  • Does Moon Palace The Grand Cancun offer accessible rooms?

    Yes, Moon Palace The Grand Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Moon Palace The Grand Cancun?

    For the best chance to save money on your Moon Palace The Grand Cancun reservation, consider staying in October, when prices are typically at their lowest (C$ 525).

  • What is the cheapest day to check into Moon Palace The Grand Cancun?

    Consider checking into Moon Palace The Grand Cancun on Friday, when the nightly price is typically at its lowest (average nightly rate of C$ 965).

See more FAQs

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