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Moon Palace Cancun
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Moon Palace Cancun Resort

Carretera Cancun-Chetumal Km 340 Carretera Cancun-Chetumal Km 340, 77500 Cancún, Quintana Roo, Mexico Show Map | Official Site

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8.6
Excellent from 33 reviews
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About Moon Palace Cancun

Boasting outdoor tennis courts, a private beach and a rooftop terrace, Moon Palace Cancun - All Inclusive is a luxurious place to stay in Cancun. It features an outdoor pool with water slides, a sauna and a Turkish steam bath.

Guests can make the most of the sun on the terrace or enjoy a drink at the bar. It includes family-friendly amenities, with room layouts and services for families of any size, as well as a kids pool and a kids club. The resort also has its very own night club, Noir Nightclub.

All the rooms at Moon Palace Cancun - All Inclusive provide a desk, plus all the essentials for an enjoyable stay. There are also a number of rooms especially for families.

Guests of Moon Palace Cancun - All Inclusive can wake up to breakfast at Arrecifes, as well as dinner at El Manglar after a day of sightseeing. Room service is also available 24 hours a day.

Excellent 8.6
33 guest reviews

Hotel Features

Activities

Fitness centre, Beach access, Game room, Golf, Snorkeling, Playground, Pool table, Massage, Board games/puzzles, Books, DVDs, music for children, Cycling, Diving, Evening entertainment, Xbox 360 (gaming console), Indoor play area, Kids' club, Kids' outdoor play equipment, Mini-golf, Pay-per-view channels, Public bath, Table tennis, Water sport facilities (on site), Fitness classes, Outdoor tennis, Videogames, Games for adults, Games for kids

Policy

Pets not allowed

Services

Babysitting or child care, Business centre, Car rental, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Beauty salon, Wake-up service, Airport shuttle (surcharge), Daily housekeeping, Fax/photocopying, Entertainment staff, Hammam (Turkish bath), Special diet menus (on request), Tour desk, Shuttle service (additional charge), Ticket service, Contactless check-in/check-out, 24-hour security, Spa, Wedding services

General

Disabled Access, ATM on-site, Gift shop, Laundry facilities, Room service, Smoke alarms, Hot tub, Child pool, Outdoor pool, No smoking, Restaurant, Bar/Lounge, Hairdryer, Cable or satellite TV, Air-conditioned, 24hr front desk, Night club, Sauna, Private beach, Designated smoking area, Storage available, Terrace/Patio, Towels, Elevator, Minibar, Iron and ironing board, Alarm clock, Allergy-free room, Balcony, Bottle of water, Breakfast in the room, Bridal suite, Chapel/shrine, Coffee machine, Desk, DVD player, Family rooms, Fire extinguisher, Flat-screen TV, Free toiletries, Fruits, Garden view, iPhone dock, Key card access, Kids meals, Newspapers, Open-air bath, Outdoor furniture, Pants press, Private bathroom, Radio, Safety deposit box, Sea view, Secured parking, Shower, Slippers, Snack bar, Solarium, Spa bath, Telephone, Toilet, TV, VIP room facilities, Wardrobe or closet, Ironing service, Shops (on site), Bathrobe, Garden, Spa and wellness centre, First-aid kit, Physical distancing in dining areas, Physical distancing rules, Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Food can be delivered to guest accommodation, Guests can opt-out of accommodation cleaning service, Picnic area, Staff follow all safety protocols as directed by local authorities, Express check out, Free parking, Free long-term parking, Steam room, Free valet parking, Linens, Rooftop, Safe, Kid-friendly, Soap and Shampoo Provided, Housekeeping, Carbon monoxide detector, Toilet paper, Beach chairs, Beach towels, Beach view, Central heating, Deadbolt locks, Emergency exit, Fitness room, Emergency contact numbers, Ocean view, Breakfast included

Internet

Free Wi-Fi, Mobile hotspot device, Internet

Check-in

From 3:00 PM

Check-out

Prior to 12:00 PM

Moon Palace Cancun reviews

Moon Palace Cancun
8.6
Excellent
from 33 reviews

Rating summary

  • Cleanliness 9.3
  • Comfort 9.4
  • Location 8.8
  • Services 9.1
  • Staff 9.0
  • Value for money 8.0