Hyatt Zilara Riviera Maya

Hyatt Zilara Riviera Maya

Hotel
4 stars 

Carretera Federal 387, KM 299, Playa del Carmen, Quintana Roo, Mexico

ExcellentBased on 355 reviews
8.5

C$ 532

Cheapest rate

rate per night

Best deals for Hyatt Zilara Riviera Maya

Explore the most appealing deals available for Hyatt Zilara Riviera Maya, ensuring you get the best value for your stay. Properties were last updated on 25 April 2025.
Fri 2/5
Sat 3/5
Resort Room
bed type unknown
bed type unknown
bed type unknown
Double room
2 double beds
1 twin bed
bed type unknown
King room
1 king bed
1 king bed
1 king bed
Standard Room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

About Hyatt Zilara Riviera Maya

Discover essential information, amenities, and features of Hyatt Zilara Riviera Maya, providing insights into what to expect during your stay. Information on this property was last updated on 25 April 2025.
With a stay at Hyatt Zilara Riviera Maya in Playa del Carmen, you'll be 5.5 mi (8.9 km) from Maroma Beach and 7.1 mi (11.4 km) from Quinta Alegría Shopping Mall. Featured amenities include a computer ...

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 370 0500

Perks and amenities at Hyatt Zilara Riviera Maya

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Hyatt Zilara Riviera Maya
  • Adults only
  • Outdoor pool
  • Beachfront
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

General

  • ATM on-site
  • Fan
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Free toiletries
  • Garden view
  • Room service
  • Smoke alarms
  • Hypoallergenic
  • Outdoor pool
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Laptop safe
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Food can be delivered to guest accommodation
  • Complimentary breakfast
  • Plunge pool
  • Free parking
  • Pool view
  • Pool with a view
  • Privacy curtain
  • Bathrobe
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Kitchenette
  • Storage available
  • Private parking
  • Private pool
  • Spa and wellness centre
  • Radio
  • Beachfront
  • Terrace/Patio
  • Disabled Access
  • Beach towels
  • Towels
  • Safety deposit box
  • Adults only
  • Sea view
  • Elevator
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Adapter
  • Snack bar
  • Socket near the bed
  • Sofa
  • Alarm clock
  • Balcony
  • Body soap
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Refrigerator
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • Trash cans
  • Coffee machine
  • Tumble dryer
  • TV
  • Conditioner
  • Valet parking
  • Desk
  • Wardrobe or closet

Activities

  • Board games/puzzles
  • Cycling
  • Darts
  • Scuba diving
  • Bingo
  • Evening entertainment
  • Fitness centre
  • Tennis
  • Indoor play area
  • Karaoke
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Massage

Services

  • Business centre
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • Beauty salon
  • Conference rooms
  • Airport shuttle

Reviews for Hyatt Zilara Riviera Maya

Read firsthand reviews and testimonials from guests who have stayed at Hyatt Zilara Riviera Maya, providing insights into their experiences. Travellers have left 355 reviews of Hyatt Zilara Riviera Maya to date. Review data was last updated on 25 April 2025.
8.5
Very goodBased on 355 verified guest reviews

Pros +
  • Room Service overall was great! (in 10 reviews)
  • Great Room with sea views ! (in 6 reviews)
  • Very nice pool with a good temperature. (in 9 reviews)
Cons -
  • "front desk, at Bell service." (in 4 reviews)
  • "Every time we ordered room service, what" (in 3 reviews)
  • Need a 24hr bar and beach activities (in 1 review)

Traveller type:
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10.0 Wonderful
HotelsCombined
Great place to stay, great food, wonderful staff.

Photos of Hyatt Zilara Riviera Maya

View a collection of 55 photos showcasing the rooms, amenities, and facilities of Hyatt Zilara Riviera Maya to help you visualise your stay. Photos for this property were last updated on 25 April 2025.

Hotels similar to Hyatt Zilara Riviera Maya

Discover other properties in Playa del Carmen that offer a similar experience and ambience to Hyatt Zilara Riviera Maya. In total, there are 9,014 hotels serving travellers in Playa del Carmen. Price data was last updated on 25 April 2025.

Explore Playa del Carmen

Hyatt Zilara Riviera Maya is located at Carretera Federal 387, KM 299 in the neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 25 April 2025.

Most Popular Landmarks

Parque Natural Tres Ríos

28 mins walk

1.1 km

El Camaleón Mayakoba Golf Club

8 mins drive

2.9 km

Guadalupe Church

12 mins drive

9.2 km

Playa Maroma

14 mins drive

10.2 km

Playa Paraíso

15 mins drive

12.3 km

Parque Natural Tres Ríos

28 mins walk

1.1 km

El Camaleón Mayakoba Golf Club

8 mins drive

2.9 km

Guadalupe Church

12 mins drive

9.2 km

Playa Maroma

14 mins drive

10.2 km

Playa Paraíso

15 mins drive

12.3 km

Rental Cars

C$ 15 daily average

  • How far is Hyatt Zilara Riviera Maya from Parque Natural Tres Ríos?

    The popular Parque Natural Tres Ríos is just over 1.1 km from Hyatt Zilara Riviera Maya.

FAQs when booking at Hyatt Zilara Riviera Maya

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Hyatt Zilara Riviera Maya. FAQs were last updated on 25 April 2025.
  • How close is Hyatt Zilara Riviera Maya to the nearest airport, Cozumel Airport?

    The distance between the closest airport, Cozumel Airport, and Hyatt Zilara Riviera Maya is 35.2 km and the expected drive time is about 0h 27m. Your drive time between the two can vary based on the time of day and traffic trends of the area.

  • What is the best way for guests to get from Cozumel Airport to Hyatt Zilara Riviera Maya?

    For the most freedom while visiting Playa del Carmen, consider renting a car for about C$ 11/day and parking it at Hyatt Zilara Riviera Maya where they offer parking spaces to hotel guests. One of the more popular options today is to take a taxi or ridesharing service directly from Cozumel Airport to the hotel. This option is often cost effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at Hyatt Zilara Riviera Maya?

    Yes, Hyatt Zilara Riviera Maya has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Hyatt Zilara Riviera Maya from the Playa del Carmen city center?

    Hyatt Zilara Riviera Maya is just 9.2 km away from the center of Gonzalo Guerrero, Playa del Carmen. From Hyatt Zilara Riviera Maya you can easily get to other popular landmarks such as Xcaret Park.

  • What is the Hyatt Zilara Riviera Maya phone number?

    For questions about Hyatt Zilara Riviera Maya and your reservation, contact the front desk directly at +52 984 370 0500.

  • Does Hyatt Zilara Riviera Maya have Wi-Fi available?

    Yes, Hyatt Zilara Riviera Maya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Hyatt Zilara Riviera Maya?

    Hyatt Zilara Riviera Maya does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Hyatt Zilara Riviera Maya?

    Check-out should be before 12:00 PM. For checking in at Hyatt Zilara Riviera Maya, guests should plan for any time after 3:00 PM on the day of their scheduled arrival.

  • How much does it cost to stay at Hyatt Zilara Riviera Maya, Playa del Carmen?

    A good deal at Hyatt Zilara Riviera Maya right now is between C$ 248 and C$ 430 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

  • Is there a restaurant at Hyatt Zilara Riviera Maya?

    Yes, food can be ordered from the Hyatt Zilara Riviera Maya restaurant. Opening times may vary. For drinks at the accommodation, there is a bar available.

  • Does Hyatt Zilara Riviera Maya have a laundry service?

    Hyatt Zilara Riviera Maya does have a laundry service. Contact the property for details. No need to pack a travel iron either, as the accommodation can provide one.

  • Does Hyatt Zilara Riviera Maya offer accessible rooms?

    Yes, Hyatt Zilara Riviera Maya provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • Does Hyatt Zilara Riviera Maya have free breakfast?

    Hyatt Zilara Riviera Maya offers free breakfast with some rates. Confirm the details of your reservation to determine if your rate includes free breakfast.

  • What is the cheapest month to stay at Hyatt Zilara Riviera Maya?

    For the best chance to save money on your Hyatt Zilara Riviera Maya reservation, consider staying in May, when prices are typically at their lowest (C$ 92).

  • Are there any other Hyatt Zilara hotels in Playa del Carmen?

    In total, there is 1 location in Playa del Carmen. The most popular Hyatt Zilara property in Playa del Carmen is Hyatt Zilara Riviera Maya.

  • What is the cheapest day to check into Hyatt Zilara Riviera Maya?

    Consider checking into Hyatt Zilara Riviera Maya on Sunday, when the nightly price is typically at its lowest (average nightly rate of C$ 464).

  • How far is Hyatt Zilara Riviera Maya from Parque Natural Tres Ríos?

    The popular Parque Natural Tres Ríos is just over 1.1 km from Hyatt Zilara Riviera Maya.

See more FAQs

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