Is pricing at Hyatt Zilara Riviera Maya comparable to 4 star hotels in Playa del Carmen?

Hotels in Playa del Carmen that are rated 4 stars generally cost C$ 70/night, but on average, Hyatt Zilara Riviera Maya is available for 547% less than the average rate in the area. You can usually enjoy a stay at Hyatt Zilara Riviera Maya for C$ 451/night. This is a great deal for HotelsCombined users planning to visit Playa del Carmen.

How close is Hyatt Zilara Riviera Maya to the nearest airport, Cozumel Airport?

The distance between the closest airport, Cozumel Airport, and Hyatt Zilara Riviera Maya is 35.2 km and the expected drive time is about 0h 27m. Your drive time between the two can vary based on the time of day and traffic trends of the area.

What is the best way for guests to get from Cozumel Airport to Hyatt Zilara Riviera Maya?

For the most freedom while visiting Playa del Carmen, consider renting a car for about C$ 18/day and parking it at Hyatt Zilara Riviera Maya where they offer parking spaces to hotel guests. One of the more popular options today is to take a taxi or ridesharing service directly from Cozumel Airport to the hotel. This option is often cost effective, but guests must keep a lookout for peak time rates.

Is there a pool at Hyatt Zilara Riviera Maya?

Yes, Hyatt Zilara Riviera Maya has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

How close is Hyatt Zilara Riviera Maya from the Playa del Carmen city center?

Hyatt Zilara Riviera Maya is just 9.2 km away from the center of Gonzalo Guerrero, Playa del Carmen. From Hyatt Zilara Riviera Maya you can easily get to other popular landmarks such as Parroquia de Nuestra Señora del Carmen.

What is the Hyatt Zilara Riviera Maya phone number?

For questions about Hyatt Zilara Riviera Maya and your reservation, contact the front desk directly at +52 984 370 0500.

Does Hyatt Zilara Riviera Maya have Wi-Fi available?

Yes, Hyatt Zilara Riviera Maya has Wi-Fi available to hotel guests.

Is there a gym or fitness center at Hyatt Zilara Riviera Maya?

Hyatt Zilara Riviera Maya does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

What is the check-out time at Hyatt Zilara Riviera Maya?

Check-out should be before 12:00 PM. For checking in at Hyatt Zilara Riviera Maya, guests should plan for any time after 3:00 PM on the day of their scheduled arrival.

How much does it cost to stay at Hyatt Zilara Riviera Maya, Playa del Carmen?

A good deal at Hyatt Zilara Riviera Maya right now is between C$ 250 and C$ 451 per night. Prices change based on dates and room type, so enter your requirements in the form above to see the best deals currently available.

Is there a restaurant at Hyatt Zilara Riviera Maya?

Yes, food can be ordered from the Hyatt Zilara Riviera Maya restaurant. Opening times may vary. For drinks at the accommodation, there is a bar available.

Does Hyatt Zilara Riviera Maya have a laundry service?

Hyatt Zilara Riviera Maya does have a laundry service. Contact the property for details. No need to pack a travel iron either, as the accommodation can provide one.

Does Hyatt Zilara Riviera Maya offer accessible rooms?

Yes, Hyatt Zilara Riviera Maya provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

What is the cheapest month to stay at Hyatt Zilara Riviera Maya?

For the best chance to save money on your Hyatt Zilara Riviera Maya reservation, consider staying in September, when prices are typically at their lowest (C$ 165).

Are there any other Hyatt Zilara hotels in Playa del Carmen?

In total, there is 1 location in Playa del Carmen. The most popular Hyatt Zilara property in Playa del Carmen is Hyatt Zilara Riviera Maya.

What is the cheapest day to check into Hyatt Zilara Riviera Maya?

Consider checking into Hyatt Zilara Riviera Maya on Wednesday, when the nightly price is typically at its lowest (average nightly rate of C$ 321).

Hyatt Zilara Riviera Maya

Hotel

4 stars

Carretera Federal 387, KM 299, Playa del Carmen, Quintana Roo, Mexico

Excellent408 verified ratings

C$ 271

Cheapest rate

rate per night

Provider

Nightly total

C$ 271

C$ 306

C$ 335

Best deals for Hyatt Zilara Riviera Maya

Thu 30/4

Fri 1/5

Resort Room

No inclusions

bed type unknown

C$ 516

nightly with fees

Resort Room

No inclusions

bed type unknown

C$ 796

nightly with fees

Standard Room

No inclusions

2 double beds

C$ 467

nightly with fees

King room

No inclusions

bed type unknown

C$ 271

nightly with fees

King room

No inclusions

1 king bed

C$ 335

nightly with fees

King room

No inclusions

bed type unknown

C$ 336

nightly with fees

Double room

No inclusions

bed type unknown

C$ 306

nightly with fees

Double room

No inclusions

bed type unknown

C$ 383

nightly with fees

Double room

No inclusions

bed type unknown

C$ 410

nightly with fees

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night, including fees but not including taxes.

Best priceguarantee

About Hyatt Zilara Riviera Maya

Featuring an in-house night club and a beauty salon, Hyatt Zilara Riviera Maya is situated in Playa del Carmen and boasts 5-star accommodation. It also offers an outdoor pool, a sauna and outdoor tenn...

Good to Know

Check-in time	3:00 PM
Check-out time	12:00 PM
Payment & Cancellation	Policies vary by room type and provider.
Front desk number	+52 984 370 0500

License number: 008-007-003241/2025

Perks and amenities at Hyatt Zilara Riviera Maya

Adults only
Outdoor pool
Beachfront
Fitness centre
Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Tea/coffee maker
Coffee machine

General

ATM on-site
Laundry facilities
Room service
Smoke alarms
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Free parking
Designated smoking area
Steam room
Storage available
Beachfront
Terrace/Patio
Disabled Access
Towels
Adults only
Elevator
Minibar
Pool bar
Iron and ironing board
Adapter
Alarm clock
Balcony
Body soap
Bottle of water
Breakfast in the room
Coffee machine
Conditioner
Desk
Fan
Fire extinguisher
Free toiletries
Garden view
Hypoallergenic
Laptop safe
Pool view
Pool with a view
Privacy curtain
Private bathroom
Private parking
Private pool
Radio
Safety deposit box
Sea view
Shampoo
Shower
Snack bar
Socket near the bed
Sofa
Tea/coffee maker
Telephone
Toilet
Toilet paper
Trash cans
Tumble dryer
TV
Valet parking
Wardrobe or closet
Ironing service
Bathrobe
Beach chairs
First-aid kit
Food can be delivered to guest accommodation
Gift shop
Refrigerator
Safe
Sauna
Kitchenette
Interconnected room(s) available
Garden
Beach towels

Activities

Tennis
Fitness centre
Pool table
Massage
Yoga
Board games/puzzles
Cycling
Darts
Evening entertainment
Indoor play area
Karaoke
Table tennis
Water sport facilities (on site)
Bingo
Fitness classes
Scuba diving
Shopping

Services

Concierge service
Laundry service
Meeting/Banquet facilities
Spa
Beauty salon
Wake-up service
Daily housekeeping
Entertainment staff
Mini-market on site
Special diet menus (on request)
Tour desk
24-hour security
Business centre
Currency exchange on-site
Airport shuttle
Conference rooms

Show all 109 amenities

Reviews for Hyatt Zilara Riviera Maya

100% verified.We collect and display reviews from only verified bookings made by real users with HotelsCombined or with our trusted external partners.

8.2

Very good408 verified ratings

Pros +

Room Service overall was great! (in 10 reviews)
Great Room with sea views ! (in 6 reviews)
Very nice pool with a good temperature. (in 9 reviews)

Cons -

"front desk, at Bell service." (in 4 reviews)
"Every time we ordered room service, what" (in 3 reviews)
Need a 24hr bar and beach activities (in 1 review)

10.0 Wonderful

Richard, Nov 2017

Great place to stay, great food, wonderful staff.

Photos of Hyatt Zilara Riviera Maya

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Carretera Cancun Tulum, Km 55.3, Playa del Carmen, Quintana Roo, Mexico

0.0 km from city centre

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Avg. per night

Hyatt Zilara Riviera Maya

Best deals for Hyatt Zilara Riviera Maya

Explore the most appealing deals available for Hyatt Zilara Riviera Maya, ensuring you get the best value for your stay. Properties were last updated on 23 April 2026.

About Hyatt Zilara Riviera Maya

Discover essential information, amenities, and features of Hyatt Zilara Riviera Maya, providing insights into what to expect during your stay. Information on this property was last updated on 23 April 2026.

Good to Know

Perks and amenities at Hyatt Zilara Riviera Maya

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Hyatt Zilara Riviera Maya

Reviews for Hyatt Zilara Riviera Maya

Read firsthand reviews and testimonials from guests who have stayed at Hyatt Zilara Riviera Maya, providing insights into their experiences. Travellers have left 408 reviews of Hyatt Zilara Riviera Maya to date. Review data was last updated on 23 April 2026.

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Cons -

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Photos of Hyatt Zilara Riviera Maya

View a collection of 53 photos showcasing the rooms, amenities, and facilities of Hyatt Zilara Riviera Maya to help you visualise your stay. Photos for this property were last updated on 23 April 2026.

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These are the closest hotels within a 1.2 km proximity to Hyatt Zilara Riviera Maya. These hotels have an average nightly rate of C$ 510 vs. C$ 353 for Hyatt Zilara Riviera Maya. Data was last updated on 23 April 2026.

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Explore Playa del Carmen

Hyatt Zilara Riviera Maya is located at Carretera Federal 387, KM 299 in the neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 23 April 2026.

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FAQs when booking at Hyatt Zilara Riviera Maya

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Hyatt Zilara Riviera Maya. FAQs were last updated on 23 April 2026.

Is pricing at Hyatt Zilara Riviera Maya comparable to 4 star hotels in Playa del Carmen?

How close is Hyatt Zilara Riviera Maya to the nearest airport, Cozumel Airport?

What is the best way for guests to get from Cozumel Airport to Hyatt Zilara Riviera Maya?

Is there a pool at Hyatt Zilara Riviera Maya?

How close is Hyatt Zilara Riviera Maya from the Playa del Carmen city center?

What is the Hyatt Zilara Riviera Maya phone number?

Does Hyatt Zilara Riviera Maya have Wi-Fi available?

Is there a gym or fitness center at Hyatt Zilara Riviera Maya?

What is the check-out time at Hyatt Zilara Riviera Maya?

How much does it cost to stay at Hyatt Zilara Riviera Maya, Playa del Carmen?

Is there a restaurant at Hyatt Zilara Riviera Maya?

Does Hyatt Zilara Riviera Maya have a laundry service?

Does Hyatt Zilara Riviera Maya offer accessible rooms?

What is the cheapest month to stay at Hyatt Zilara Riviera Maya?

Are there any other Hyatt Zilara hotels in Playa del Carmen?

What is the cheapest day to check into Hyatt Zilara Riviera Maya?

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