Krystal Cancun

Krystal Cancun

Hotel
4 stars 

Paseo Kukulcan km 9, Lotes 9 y 9A, Cancún, Quintana Roo, Mexico

Good5,380 verified ratings
7.0

C$ 140

Cheapest rate

rate per night

1 room, 2 guests
Rooms
About
Reviews
Photos
Similar hotels
Location
FAQ

Best deals for Krystal Cancun

Explore the most appealing deals available for Krystal Cancun, ensuring you get the best value for your stay. Properties were last updated on 3 March 2026.
Tue 10/3
-
Wed 11/3
Standard Room
2 double beds
C$ 140
nightly with fees
bed type unknown
C$ 153
nightly with fees
1 king bed
C$ 172
nightly with fees
Double room
1 twin bed
C$ 181
nightly with fees
1 double bed
C$ 186
nightly with fees
2 double beds
C$ 186
nightly with fees
King room
1 king bed
C$ 178
nightly with fees
1 king bed
C$ 182
nightly with fees
bed type unknown
C$ 226
nightly with fees
Luxury Room
1 king bed
C$ 471
nightly with fees
1 king bed
C$ 471
nightly with fees
bed type unknown
C$ 474
nightly with fees
Deluxe room
bed type unknown
C$ 253
nightly with fees
1 king bed
C$ 264
nightly with fees
2 double beds
C$ 272
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

About Krystal Cancun

Discover essential information, amenities, and features of Krystal Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 3 March 2026.
Family-friendly fun on the beach, with outdoor pool Catch some rays at the beach or spend the day relaxing at Krystal Cancun's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants....

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 848 9800

Perks and amenities at Krystal Cancun

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Krystal Cancun
  • Private beach
  • Snorkeling
  • Outdoor pool
  • Restaurant
  • Room service
  • Coffee machine
  • Business centre
  • Cable or satellite TV
  • Child pool
  • Airport shuttle

General

  • ATM on-site
  • Restaurant
  • Parking
  • Hairdryer
  • Beach towels
  • Cable or satellite TV
  • Gift shop
  • Laundry facilities
  • Elevator
  • Air-conditioned
  • Minibar
  • Safe
  • Sauna
  • Room service
  • Heating
  • Iron and ironing board
  • Coffee machine
  • Private beach
  • Hot tub
  • Microwave
  • Interconnected room(s) available
  • Child pool
  • Dining table
  • Garden
  • Outdoor pool
  • 24hr front desk
  • Designated smoking area
  • Steam room
  • Storage available

Activities

  • Fishing
  • Playground
  • Shopping
  • Windsurfing
  • Scuba diving
  • Snorkeling

Services

  • Business centre
  • Beauty salon
  • Daily housekeeping
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Airport shuttle
  • Babysitting/child services (surcharge)
  • Health club
  • Spa
Show all 45 amenities

Reviews for Krystal Cancun

Read firsthand reviews and testimonials from guests who have stayed at Krystal Cancun, providing insights into their experiences. Travellers have left 5,380 reviews of Krystal Cancun to date. Review data was last updated on 3 March 2026.
7.0
Good5,380 verified ratings
6.9Families
7.2Couples
7.0Solo
7.0Friends
Pros +
  • The room service was good (in 4 reviews)
  • Very close to Coco Bongo perfect location & beautiful sea views. (in 8 reviews)
  • The staff was great (in 105 reviews)
Cons -
  • Next day we left. (in 7 reviews)
  • The personal is so rude specially in front desk. (in 17 reviews)
  • It's the worst hotel ever. (in 81 reviews)
Traveller type:
Sort by:
A
3.7 Poor
HotelsCombined
the room was unsafe, live wires exposed. when it rained the while hotel leaked and there was water everywhere.
A
6.0 Okay
HotelsCombined
check in was horrible, hidden desk could not be found. Room was five meteres from a nightclub and was shaking. fresh paint in room still wet from roof cavein. they argued, no manager working, endless excuses. Finally got another room with great view but next to exhaust from the buildings air conditioning. this hotel is a dump, they are touring it to vacation club buyers. Spa Broken, pool partially closed for cleaning. general bad service and poor maintenance.
A
7.5 Good
HotelsCombined
Perfect location, amazing beach, great outdoor facilities, nice breakfast! The room was quite old and not so clean. When we needed something, we had to ask again and again for the services to be delivered.

Photos of Krystal Cancun

View a collection of 60 photos showcasing the rooms, amenities, and facilities of Krystal Cancun to help you visualise your stay. Photos for this property were last updated on 3 March 2026.

Hotels similar to Krystal Cancun

Discover other properties in Cancún that offer a similar experience and ambience to Krystal Cancun. In total, there are 3,250 hotels serving travellers in Cancún. Price data was last updated on 3 March 2026.

Explore Hotel Zone, Cancún

Krystal Cancun is located at Paseo Kukulcan km 9, Lotes 9 y 9A in the Hotel Zone neighbourhood of Cancún. Popular landmark data was lasted updated on 3 March 2026.

Most Popular Landmarks

Forum Beach

2 mins walk

0.1 km

Playa Gaviota Azul

5 mins walk

0.4 km

Museo Sensorial del Tequila

5 mins drive

2.9 km

Playa Marlin

9 mins drive

5.5 km

Torre Escenica

7 mins drive

5.3 km

Forum Beach

2 mins walk

0.1 km

Playa Gaviota Azul

5 mins walk

0.4 km

Museo Sensorial del Tequila

5 mins drive

2.9 km

Playa Marlin

9 mins drive

5.5 km

Torre Escenica

7 mins drive

5.3 km

Rental Cars

C$ 15 daily average

Closest Airports

Cancun Airport

29 mins drive

25.8 km

Cancun Airport

29 mins drive

25.8 km

FAQs when booking at Krystal Cancun

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Krystal Cancun. FAQs were last updated on 3 March 2026.
  • Is pricing at Krystal Cancun comparable to 4 star hotels in Cancún?

    Hotels in Cancún that are rated 4 stars generally cost C$ 339/night, but on average, Krystal Cancun is available for 21% less than the average rate in the area. You can usually enjoy a stay at Krystal Cancun for C$ 270/night. This is a great deal for HotelsCombined users planning to visit Cancún.

  • How close is Krystal Cancun to the nearest airport, Cancun Airport?

    There are 28.2 km between the closest airport, Cancun Airport, and Krystal Cancun. The drive to the airport from the hotel should take you 0h 21m with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

  • What is the best way for guests to get from Cancun Airport to Krystal Cancun?

    Getting from Cancun Airport to Krystal Cancun can be as easy as renting a car at the airport’s rental desk for, on average, C$ 10/day in Cancún. Luckily, Krystal Cancun has parking on site for guests who choose this method of transportation. Rideshare apps and taxis remain a very common solution for Krystal Cancun guests. This is often the most cost-effective method of transportation when visiting Cancún.

  • Is there a pool at Krystal Cancun?

    Yes. Many people visiting Cancún look for a hotel with a pool. Krystal Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

  • How close is Krystal Cancun from the Cancún city center?

    Krystal Cancun is just 1.5 km away from the center of Hotel Zone, Cancún. From Krystal Cancun you can easily get to other popular landmarks such as Oasis Arena.

  • What is the Krystal Cancun phone number?

    For questions about Krystal Cancun and your reservation, contact the front desk directly at +52 998 848 9800.

  • What is the check-out time at Krystal Cancun?

    Krystal Cancun has a normal check-in time of after 3:00 PM, and check-out time of before 12:00 PM.

  • How much does it cost to stay at Krystal Cancun, Cancún?

    Prices at Krystal Cancun will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been C$ 270, though some users have found rates as low as C$ 159. To see prices for your dates, enter them in the form above.

  • Is there a restaurant at Krystal Cancun?

    Krystal Cancun does have a restaurant.

  • Does Krystal Cancun have a laundry service?

    Yes, there is a hotel laundry service for guests at Krystal Cancun. There are irons (and ironing boards) at the property too.

  • What is the cheapest month to stay at Krystal Cancun?

    For the best chance to save money on your Krystal Cancun reservation, consider staying in September, when prices are typically at their lowest (C$ 505).

  • In what area of Cancún is Krystal Cancun located?

    Krystal Cancun is located within the Hotel Zone area of Cancún. Utilize the map on this page to understand where Krystal Cancun is in relation to the rest of Cancún.

  • What is the cheapest day to check into Krystal Cancun?

    Consider checking into Krystal Cancun on Wednesday, when the nightly price is typically at its lowest (average nightly rate of C$ 238).

See more FAQs

Millions of Reviews

Real ratings and reviews from millions of guests, just like yourself. Book your perfect stay with confidence!

Best Hotel Deals

HotelsCombined sources over 3 million hotels and properties and compiles them in one place so you can compare the ideal accommodation.

Free Cancellation

Plans change — we get it. And that’s why you can search and book hotels and accommodations on HotelsCombined from agencies that offer free cancellation