Krystal Cancun

Krystal Cancun

4 stars 

Paseo Kukulcan Km 9 Lotes 9 y 9 A, Cancún, Quintana Roo, Mexico

GoodBased on 3,192 reviews

C$ 125

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per night

Thu 20/6
Fri 21/6

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About Krystal Cancun

Discover essential information, amenities, and features of Krystal Cancun, providing insights into what to expect during your stay. Information on this property was last updated on 13 June 2024.
Boasting an outdoor pool, a private beach and a Jacuzzi, Krystal Cancun is situated in Cancun and offers modern accommodation. It also features a sauna and a Turkish steam bath.

Rooms at Canc...

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 848 9800

Amenities at Krystal Cancun

  • Parking
  • Free Wi-Fi
  • Pool
  • Spa


  • Window
  • ATM on-site
  • Extra-long beds (> 2 metres)
  • Family rooms
  • Cribs available
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Flat-screen TV
  • Free toiletries
  • Room service
  • Smoke alarms
  • Heating
  • Infinity pool
  • Hot tub
  • Interconnected room(s) available
  • Child pool
  • Outdoor pool
  • Kids meals
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Non-feather pillow
  • Food can be delivered to guest accommodation
  • Plunge pool
  • Free parking
  • Pool towels
  • Private beach
  • Bathrobe
  • Private bathroom
  • Garden
  • 24hr front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • Spa and wellness centre
  • Terrace/Patio
  • Disabled Access
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Sea view
  • Seating area
  • Elevator
  • Minibar
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Slippers
  • Microwave
  • Snack bar
  • Socket near the bed
  • Sofa bed
  • Solarium
  • Balcony
  • Soundproof rooms
  • Bottle of water
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Tile/marble floor
  • Toilet
  • Safe
  • Sauna
  • City view
  • Trash cans
  • Coffee machine
  • TV
  • Valet parking
  • Dining table
  • Wardrobe or closet


  • Fishing
  • Board games/puzzles
  • Golf
  • Aerobics
  • Scuba diving
  • Diving
  • Snorkeling
  • Cooking classes
  • Fitness centre
  • Kids' club
  • Kids' outdoor play equipment
  • Pay-per-view channels
  • Playground
  • Water park
  • Water sport facilities (on site)
  • Massage


  • Babysitting or child care
  • Business centre
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Special diet menus (on request)
  • Tour desk
  • Spa
  • Beauty salon
  • Airport shuttle

Reviews for Krystal Cancun

Read firsthand reviews and testimonials from guests who have stayed at Krystal Cancun, providing insights into their experiences. Travellers have left 3,193 reviews of Krystal Cancun to date. Review data was last updated on 13 June 2024.
GoodBased on 3,193 verified guest reviews

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3.7 Poor
the room was unsafe, live wires exposed. when it rained the while hotel leaked and there was water everywhere.
6.0 Okay
check in was horrible, hidden desk could not be found. Room was five meteres from a nightclub and was shaking. fresh paint in room still wet from roof cavein. they argued, no manager working, endless excuses. Finally got another room with great view but next to exhaust from the buildings air conditioning. this hotel is a dump, they are touring it to vacation club buyers. Spa Broken, pool partially closed for cleaning. general bad service and poor maintenance.
7.5 Good
Perfect location, amazing beach, great outdoor facilities, nice breakfast! The room was quite old and not so clean. When we needed something, we had to ask again and again for the services to be delivered.

Photos of Krystal Cancun

View a collection of 60 photos showcasing the rooms, amenities, and facilities of Krystal Cancun to help you visualise your stay. Photos for this property were last updated on 13 June 2024.

Hotels similar to Krystal Cancun

Discover other properties in Cancún that offer a similar experience and ambience to Krystal Cancun. In total, there are 3,877 hotels serving travellers in Cancún. Price data was last updated on 13 June 2024.

Explore Hotel Zone, Cancún

Krystal Cancun is located at Paseo Kukulcan Km 9 Lotes 9 y 9 A in the Hotel Zone neighbourhood of Cancún. Popular landmark data was lasted updated on 13 June 2024.

Most Popular Landmarks

Forum Beach0.2 km
Playa Caracol0.3 km
Delphinus Punta Cancún0.4 km
Playa Chac Mool0.8 km
Cancun Golf Club at Pok Ta Pok1.7 km
Playa Tortugas2.5 km
Acuario Interactivo3.4 km
Playa Langosta3.9 km
Playa Marlin3.9 km
Kukulcan Plaza4.2 km
Torre Escenica4.6 km
Parroquia de Cristo Resucitado5.0 km

FAQs when booking at Krystal Cancun

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Krystal Cancun. FAQs were last updated on 13 June 2024.
  • How close is Krystal Cancun to the nearest airport, Cancun Airport?

    There are 17.5 km between the closest airport, Cancun Airport, and Krystal Cancun. The drive to the airport from the hotel should take you 0h 13m with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

  • What is the best way for guests to get from Cancun Airport to Krystal Cancun?

    Getting from Cancun Airport to Krystal Cancun can be as easy as renting a car at the airport’s rental desk for, on average, C$ 12/day in Cancún. Luckily, Krystal Cancun has parking on site for guests who choose this method of transportation. Rideshare apps and taxis remain a very common solution for Krystal Cancun guests. This is often the most cost-effective method of transportation when visiting Cancún.

  • Is there a pool at Krystal Cancun?

    Yes. Many people visiting Cancún look for a hotel with a pool. Krystal Cancun has a pool on site that hotel guests may use, but be advised that hotels typically have rules in regards to pool usage.

  • How close is Krystal Cancun from the Cancún city center?

    Krystal Cancun is just 1.5 km away from the center of Hotel Zone, Cancún. From Krystal Cancun you can easily get to other popular landmarks such as Playa Delfines.

  • What is the Krystal Cancun phone number?

    For questions about Krystal Cancun and your reservation, contact the front desk directly at +52 998 848 9800.

  • Does Krystal Cancun have Wi-Fi available?

    Yes, Krystal Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Krystal Cancun?

    Krystal Cancun does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at Krystal Cancun?

    Krystal Cancun has a normal check-in time of after 3:00 PM, and check-out time of before 12:00 PM.

  • How much does it cost to stay at Krystal Cancun, Cancún?

    Prices at Krystal Cancun will vary depending on when you plan to stay and what room type you require. The average nightly room price recently has been C$ 241, though some users have found rates as low as C$ 134. To see prices for your dates, enter them in the form above.

  • Is there a restaurant at Krystal Cancun?

    Krystal Cancun does have a restaurant. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does Krystal Cancun have a laundry service?

    Yes, there is a hotel laundry service for guests at Krystal Cancun. There are irons (and ironing boards) at the property too.

  • How far is Krystal Cancun from Delphinus Punta Cancún?

    Krystal Cancun is about 0.4 km from Delphinus Punta Cancún, one of Cancún’s most popular landmarks.

  • Does Krystal Cancun offer accessible rooms?

    Yes, Krystal Cancun provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Krystal Cancun?

    For the best chance to save money on your Krystal Cancun reservation, consider staying in October, when prices are typically at their lowest (C$ 490).

  • In what area of Cancún is Krystal Cancun located?

    Krystal Cancun is located within the Hotel Zone area of Cancún. Utilize the map on this page to understand where Krystal Cancun is in relation to the rest of Cancún.

  • What is the cheapest day to check into Krystal Cancun?

    Consider checking into Krystal Cancun on Saturday, when the nightly price is typically at its lowest (average nightly rate of C$ 203).

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