The Reef 28

The Reef 28

Hotel
4 stars 

1 Ave. Norte y Calle 28 Norte, Playa del Carmen, Quintana Roo, Mexico

ExcellentBased on 2,251 reviews
8.1

C$ 260

Cheapest rate

rate per night

Best deals for The Reef 28

Explore the most appealing deals available for The Reef 28, ensuring you get the best value for your stay. Properties were last updated on 5 June 2025.
Thu 12/6
Fri 13/6
Queen room
bed type unknown
2 queen beds
bed type unknown
King room
1 king bed
bed type unknown
1 king bed
Standard Room
bed type unknown
bed type unknown
bed type unknown
Double room
1 twin bed
bed type unknown
2 queen beds
Deluxe room
2 queen beds
2 queen beds
2 queen beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

About The Reef 28

Discover essential information, amenities, and features of The Reef 28, providing insights into what to expect during your stay. Information on this property was last updated on 5 June 2025.
Adults-only hotel with 3 restaurants and a full-service spa 3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are als...

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 984 873 4120

Perks and amenities at The Reef 28

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at The Reef 28
  • Adults only
  • Snorkeling
  • Outdoor pool
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Coffee machine

General

  • Fan
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Flat-screen TV
  • Free toiletries
  • Heated pool
  • Smoke alarms
  • Infinity pool
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Key card access
  • No smoking
  • Restaurant
  • Bar/Lounge
  • Hairdryer
  • Cable or satellite TV
  • Air-conditioned
  • Open-air bath
  • Free parking
  • Bathrobe
  • Private bathroom
  • Garden
  • Kitchen
  • 24hr front desk
  • Private entrance
  • Night club
  • Storage available
  • Private parking
  • Private pool
  • Quiet street view
  • Spa and wellness centre
  • Radio
  • Terrace/Patio
  • Disabled Access
  • Rooftop pool
  • Beach towels
  • Linens
  • Towels
  • Safety deposit box
  • Adults only
  • Sea view
  • Seating area
  • Elevator
  • Minibar
  • Shampoo
  • Pool bar
  • Shower
  • Iron and ironing board
  • Shower cap
  • Accessible by elevator
  • Additional bathroom
  • Fitness room
  • Microwave
  • Snack bar
  • Additional toilet
  • Sofa
  • Alarm clock
  • Sofa bed
  • Balcony
  • Stovetop
  • Body soap
  • Bottle of water
  • Telephone
  • Toilet
  • Toilet paper
  • Safe
  • Sauna
  • City view
  • Trash cans
  • Coffee machine
  • TV
  • Upper floors accessible by elevator
  • Conditioner
  • Valet parking
  • Desk
  • Dining table
  • Wardrobe or closet

Activities

  • Beach access
  • Board games/puzzles
  • Game room
  • Scuba diving
  • Diving
  • Snorkeling
  • Fitness centre
  • Streaming service
  • Table tennis
  • Pool table
  • Massage

Services

  • Business centre
  • Car rental
  • Wake-up service
  • Daily housekeeping
  • Concierge service
  • Meeting/Banquet facilities
  • Special diet menus (on request)
  • Tour desk
  • Shuttle service (additional charge)

Reviews for The Reef 28

Read firsthand reviews and testimonials from guests who have stayed at The Reef 28, providing insights into their experiences. Travellers have left 2,251 reviews of The Reef 28 to date. Review data was last updated on 5 June 2025.
8.1
Very goodBased on 2,251 verified guest reviews

Pros +
  • Paty in the Mexican restaurant was amazing! (in 23 reviews)
  • We had such a great stay here and definitely recommend the all inclusive package (in 4 reviews)
  • "Beautiful,well kept and spacious room" (in 25 reviews)
Cons -
  • One block away from the beach. (in 2 reviews)
  • Loud music and bad staff service. (in 4 reviews)
  • From the front desk to the servers! (in 6 reviews)

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Photos of The Reef 28

View a collection of 25 photos showcasing the rooms, amenities, and facilities of The Reef 28 to help you visualise your stay. Photos for this property were last updated on 5 June 2025.

Hotels similar to The Reef 28

Discover other properties in Playa del Carmen that offer a similar experience and ambience to The Reef 28. In total, there are 8,843 hotels serving travellers in Playa del Carmen. Price data was last updated on 5 June 2025.

Explore Gonzalo Guerrero, Playa del Carmen

The Reef 28 is located at 1 Ave. Norte y Calle 28 Norte in the Gonzalo Guerrero neighbourhood of Playa del Carmen. Popular landmark data was lasted updated on 5 June 2025.

Rental Cars

C$ 12 daily average

  • How far is The Reef 28 from Parroquia de Nuestra Señora del Carmen?

    The Reef 28 is a walkable distance (0.7 km) from Parroquia de Nuestra Señora del Carmen, Playa del Carmen.

FAQs when booking at The Reef 28

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at The Reef 28. FAQs were last updated on 5 June 2025.
  • How close is The Reef 28 to the nearest airport, Cozumel Airport?

    There are 30.7 km between the closest airport, Cozumel Airport, and The Reef 28. The drive to the airport from the hotel should take you 0h 23m with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

  • What is the best way for guests to get from Cozumel Airport to The Reef 28?

    Getting from Cozumel Airport to The Reef 28 can be as easy as renting a car at the airport’s rental desk for, on average, C$ 25/day in Playa del Carmen. Luckily, The Reef 28 has parking on site for guests who choose this method of transportation. One of the more popular options today is to take a taxi or ridesharing service directly from Cozumel Airport to the hotel. This option is often cost effective, but guests must keep a lookout for peak time rates.

  • Is there a pool at The Reef 28?

    Yes, The Reef 28 has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is The Reef 28 from the Playa del Carmen city center?

    The Reef 28 is 0.3 km away from the center of Gonzalo Guerrero, Playa del Carmen. Consider visiting Xcaret Park, a popular landmark that can be accessed from The Reef 28 by various forms of transportation.

  • What is the The Reef 28 phone number?

    The best way to contact The Reef 28 is by calling +52 984 873 4120.

  • Does The Reef 28 have Wi-Fi available?

    Yes, The Reef 28 has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at The Reef 28?

    The Reef 28 does have a gym on-site. The gym area is only open to hotel guests and the hours and rules can change drastically from hotel to hotel. It is recommended that you contact the front desk with questions.

  • What is the check-out time at The Reef 28?

    Check-out should be before 12:00 PM. For checking in at The Reef 28, guests should plan for any time after 3:00 PM on the day of their scheduled arrival.

  • Is there a restaurant at The Reef 28?

    There is an on-site restaurant - contact The Reef 28 for opening and last order times. If you’re more interested in drinking than eating, there’s a bar on-site too.

  • Does The Reef 28 have a laundry service?

    There’s a laundry service at The Reef 28 that can be used by guests. Guests also have access to an iron and an ironing board during their stay - either in the room, or by asking the front desk.

  • Does The Reef 28 offer accessible rooms?

    Yes, The Reef 28 provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at The Reef 28?

    For the best chance to save money on your The Reef 28 reservation, consider staying in May, when prices are typically at their lowest (C$ 92).

  • In what area of Playa del Carmen is The Reef 28 located?

    The Reef 28 is located within the Gonzalo Guerrero area of Playa del Carmen. Utilize the map on this page to understand where The Reef 28 is in relation to the rest of Playa del Carmen.

  • What is the cheapest day to check into The Reef 28?

    Consider checking into The Reef 28 on Sunday, when the nightly price is typically at its lowest (average nightly rate of C$ 143).

  • How far is The Reef 28 from Parroquia de Nuestra Señora del Carmen?

    The Reef 28 is a walkable distance (0.7 km) from Parroquia de Nuestra Señora del Carmen, Playa del Carmen.

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