Kempinski Hotel Cancún

Kempinski Hotel Cancún


Retorno del Rey #36, Cancún, Quintana Roo, Mexico

ExcellentBased on 173 reviews

C$ 178

Cheapest rate

per night

Mon 4/12
Mon 11/12

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About Kempinski Hotel Cancún

Discover essential information, amenities, and features of Kempinski Hotel Cancún, providing insights into what to expect during your stay. Information on this property was last updated on 27 November 2023.
Providing a private beach and outdoor tennis courts, Kempinski Hotel Cancun is a luxurious base in Cancun. It also offers an outdoor pool, free Wi-Fi and a beauty centre.

Guests can enjoy the...

Good to Know

To Downtown9.3 km
Nearest airportCancun
Distance to airport12.9 km


Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 0808

Amenities at Kempinski Hotel Cancún

Top features

Free airport shuttle
Free Wi-Fi
Pet friendly


  • ATM on-site
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Free toiletries
  • Heated pool
  • Room service
  • Smoke alarms
  • Heating
  • Hypoallergenic
  • Physical distancing in dining areas
  • Physical distancing rules
  • Process in place to check health of guests
  • Hot tub
  • Outdoor pool
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Parking
  • Hairdryer
  • Lockers
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Cable or satellite TV
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Pants press
  • Food can be delivered to guest accommodation
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Pool with a view
  • Private beach
  • Bathrobe
  • Garden
  • Private check-in/check-out
  • 24hr front desk
  • Designated smoking area
  • Storage available
  • Private parking
  • Spa and wellness centre
  • Beachfront
  • Terrace/Patio
  • Disabled Access
  • Beach towels
  • Safety deposit box
  • Sea view
  • Elevator
  • Minibar
  • Shower
  • Iron and ironing board
  • Slippers
  • First-aid kit
  • Snack bar
  • Enhanced cleaning
  • Solarium
  • Balcony
  • Bathtub
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Safe
  • Sauna
  • Coffee machine
  • Valet parking
  • Desk


  • Eco tourism
  • Bicycle rental
  • Golf
  • Aerobics
  • Cooking classes
  • Fitness centre
  • Tennis
  • Kids' club
  • Playground
  • Massage


  • Babysitting or child care
  • Business centre
  • Car rental
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Special diet menus (on request)
  • Tour desk
  • Face masks for guests available
  • Spa
  • Beauty salon
  • 24-hour security
  • Shuttle service (additional charge)
  • Airport shuttle

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Discover other properties in Cancún that offer a similar experience and ambience to Kempinski Hotel Cancún. In total, there are 4,236 hotels serving travellers in Cancún. Price data was last updated on 27 November 2023.

Reviews for Kempinski Hotel Cancún

Read firsthand reviews and testimonials from guests who have stayed at Kempinski Hotel Cancún, providing insights into their experiences. Travellers have left 173 reviews of Kempinski Hotel Cancún to date. Review data was last updated on 27 November 2023.
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Photos of Kempinski Hotel Cancún

View a collection of 60 photos showcasing the rooms, amenities, and facilities of Kempinski Hotel Cancún to help you visualise your stay. Photos for this property were last updated on 27 November 2023.

Where is Kempinski Hotel Cancún?

Find the exact location and address of Kempinski Hotel Cancún in Cancún, making it easy to plan your travel logistics. Landmark and ‘Getting Around’ data was last updated on 27 November 2023.

Most Popular Landmarks

Kukulcan Plaza1.0 km
Playa Marlin1.2 km
Acuario Interactivo1.8 km
Chichen Itza192.2 km
Museo Maya de Cancun2.6 km
Playa Delfines3.8 km

Getting Around

Cancún Secrets The Vine Hotel0.4 km
Cancún Hard Rock Hotel0.5 km
Cancún Jw Marriott Resort & Spa0.7 km
Cancún Paradisus1.2 km
Cancún Ado Plaza Kukulcan1.2 km
Cancún Live Aqua Beach Resort1.7 km

FAQs when booking at Kempinski Hotel Cancún

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Kempinski Hotel Cancún. FAQs were last updated on 27 November 2023.

Is pricing at Kempinski Hotel Cancún comparable to 5 star hotels in Cancún?

Kempinski Hotel Cancún is generally less than the average price of 5 stars hotels in Cancún. On average, you can expect to pay C$ 631 per night in Cancún. Kempinski Hotel Cancún will run you C$ 534 per night, which is 39% cheaper than the Cancún average.

How close is Kempinski Hotel Cancún to the nearest airport, Cancun Airport?

There are 12.9 km between the closest airport, Cancun Airport, and Kempinski Hotel Cancún. The drive to the airport from the hotel should take you 0h 10m with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

What is the best way for guests to get from Cancun Airport to Kempinski Hotel Cancún?

For the most freedom while visiting Cancún, consider renting a car for about C$ 12/day and parking it at Kempinski Hotel Cancún where they offer parking spaces to hotel guests. Taking a taxi or rideshare service from the nearest airport, Cancun Airport, to your hotel is often the most cost effective transportation solution.

Is there a pool at Kempinski Hotel Cancún?

Yes, Kempinski Hotel Cancún has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

How close is Kempinski Hotel Cancún from the Cancún city center?

Kempinski Hotel Cancún is just 4.5 km away from the center of Hotel Zone, Cancún. From Kempinski Hotel Cancún you can easily get to other popular landmarks such as Plaza de Toros.

What is the Kempinski Hotel Cancún phone number?

You can reach the front desk of Kempinski Hotel Cancún at +52 998 881 0808.

Does Kempinski Hotel Cancún have Wi-Fi available?

Yes, Kempinski Hotel Cancún has Wi-Fi available to hotel guests.

Is there a gym or fitness center at Kempinski Hotel Cancún?

There is a hotel fitness center accessible to guests of Kempinski Hotel Cancún. Most hotels do not have 24-hour fitness centers, so be sure to contact the front desk for gym hours and availability.

What is the check-out time at Kempinski Hotel Cancún?

12:00 PM. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 3:00 PM.

How much does it cost to stay at Kempinski Hotel Cancún, Cancún?

On average, guests have been paying C$ 534 per night to stay at Kempinski Hotel Cancún. Some users have found rooms as low as C$ 210 per night. Enter your dates in the form above to see the price rates available for your stay.

Is there a restaurant at Kempinski Hotel Cancún?

Kempinski Hotel Cancún does have a restaurant. For drinks at the accommodation, there is a bar available.

Does Kempinski Hotel Cancún have a laundry service?

Yes, there is a hotel laundry service for guests at Kempinski Hotel Cancún. There is also an ironing board and iron in the accommodation.

How far is Kempinski Hotel Cancún from Playa Delfines?

Kempinski Hotel Cancún is about 3.8 km from Playa Delfines, one of Cancún’s most popular landmarks.

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