Kempinski Hotel Cancún

Kempinski Hotel Cancún

Hotel
5 stars 

Retorno del Rey #36, Cancún, Quintana Roo, Mexico

Excellent709 verified ratings
9.0

C$ 459

Cheapest rate

rate per night

Provider
Nightly total
C$ 459
C$ 770
C$ 792
Rooms
About
Reviews
Photos
Similar hotels
Location
FAQ

Best deals for Kempinski Hotel Cancún

Explore the most appealing deals available for Kempinski Hotel Cancún, ensuring you get the best value for your stay. Properties were last updated on 20 November 2025.
Thu 27/11
Fri 28/11
Standard Room
bed type unknown
C$ 459
nightly with fees
bed type unknown
C$ 770
nightly with fees
bed type unknown
C$ 792
nightly with fees
Double room
bed type unknown
C$ 396
nightly with fees
bed type unknown
C$ 408
nightly with fees
bed type unknown
C$ 457
nightly with fees
King room
bed type unknown
C$ 523
nightly with fees
1 king bed
C$ 552
nightly with fees
1 king bed
C$ 560
nightly with fees
Deluxe room
bed type unknown
C$ 369
nightly with fees
bed type unknown
C$ 385
nightly with fees
bed type unknown
C$ 388
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Best priceguarantee

About Kempinski Hotel Cancún

Discover essential information, amenities, and features of Kempinski Hotel Cancún, providing insights into what to expect during your stay. Information on this property was last updated on 20 November 2025.
Luxury resort with 6 restaurants connected to a shopping center in Cancun Catch some rays at the beach or spend the day relaxing at Kempinski Hotel Cancún's full-service spa. Then enjoy a meal at one ...

Good to Know

Check-in time3:00 PM
Check-out time12:00 PM
Payment & CancellationPolicies vary by room type and provider.
Front desk number+52 998 881 0808

Perks and amenities at Kempinski Hotel Cancún

A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Kempinski Hotel Cancún
  • Private beach
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking

General

  • ATM on-site
  • Family rooms
  • Fire extinguisher
  • Gift shop
  • Laundry facilities
  • Ironing service
  • Free toiletries
  • Heated pool
  • Room service
  • Smoke alarms
  • Heating
  • Hypoallergenic
  • Physical distancing in dining areas
  • Physical distancing rules
  • Hot tub
  • Interconnected room(s) available
  • Outdoor pool
  • CCTV in common areas
  • Kids meals
  • CCTV outside property
  • No smoking
  • Kid-friendly buffet
  • Restaurant
  • Bar/Lounge
  • Hand sanitizer in guest accommodation and key areas
  • Express check-out
  • Parking
  • Hairdryer
  • Lockers
  • Cable or satellite TV
  • Air-conditioned
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Delivered food is securely covered
  • Pants press
  • Food can be delivered to guest accommodation
  • Pool with a view
  • Private beach
  • Bathrobe
  • Garden
  • Private check-in/check-out
  • 24hr front desk
  • Designated smoking area
  • Steam room
  • Storage available
  • Private parking
  • Beachfront
  • Terrace/Patio
  • Disabled Access
  • Beach chairs
  • Beach towels
  • Safety deposit box
  • Elevator
  • Minibar
  • Iron and ironing board
  • Accessible parking
  • Slippers
  • First-aid kit
  • Snack bar
  • Solarium
  • Balcony
  • Bathtub
  • Breakfast in the room
  • Tea/coffee maker
  • Telephone
  • Toilet with grab rails
  • Safe
  • Sauna
  • Valet parking
  • Desk

Activities

  • Eco tourism
  • Bicycle rental
  • Casino
  • Fishing
  • Golf
  • Canoeing
  • Cooking classes
  • Fitness classes
  • Fitness centre
  • Tennis
  • Kids' club
  • Playground
  • Massage
  • Yoga

Services

  • Babysitting or child care
  • Business centre
  • Car rental
  • Daily housekeeping
  • Fax/photocopying
  • Concierge service
  • Currency exchange on-site
  • Laundry service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Special diet menus (on request)
  • Tour desk
  • Face masks for guests available
  • Spa
  • Access to health care professionals
  • Foot massage
  • Beauty salon
  • 24-hour security
  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Reviews for Kempinski Hotel Cancún

Read firsthand reviews and testimonials from guests who have stayed at Kempinski Hotel Cancún, providing insights into their experiences. Travellers have left 709 reviews of Kempinski Hotel Cancún to date. Review data was last updated on 20 November 2025.
9.0
Wonderful709 verified ratings
Pros +
  • "Excellent hotel, everything was very good." (in 13 reviews)
  • Clean and very service oriented! (in 31 reviews)
  • Amazing and friendly staff (in 48 reviews)
Cons -
  • Expensive not worth the money. (in 3 reviews)
  • There are 25 other properties at half the price up and down the beach. (in 2 reviews)
  • I never saw such bad quality of ritz carlton. (in 2 reviews)
No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

Photos of Kempinski Hotel Cancún

View a collection of 60 photos showcasing the rooms, amenities, and facilities of Kempinski Hotel Cancún to help you visualise your stay. Photos for this property were last updated on 20 November 2025.

Hotels similar to Kempinski Hotel Cancún

Discover other properties in Cancún that offer a similar experience and ambience to Kempinski Hotel Cancún. In total, there are 3,254 hotels serving travellers in Cancún. Price data was last updated on 20 November 2025.

Explore Hotel Zone, Cancún

Kempinski Hotel Cancún is located at Retorno del Rey #36 in the Hotel Zone neighbourhood of Cancún. Popular landmark data was lasted updated on 20 November 2025.

Most Popular Landmarks

Playa Ballenas

7 mins walk

0.6 km

Playa Marlin

18 mins walk

1.5 km

Museo Maya de Cancun

5 mins drive

3.5 km

Museo Sensorial del Tequila

5 mins drive

3.6 km

Playa Gaviota Azul

7 mins drive

5.2 km

Playa Ballenas

7 mins walk

0.6 km

Playa Marlin

18 mins walk

1.5 km

Museo Maya de Cancun

5 mins drive

3.5 km

Museo Sensorial del Tequila

5 mins drive

3.6 km

Playa Gaviota Azul

7 mins drive

5.2 km

Rental Cars

C$ 12 daily average

Closest Airports

Cancun Airport

22 mins drive

20.6 km

Cancun Airport

22 mins drive

20.6 km

  • How far is Kempinski Hotel Cancún from Acuario Interactivo?

    Kempinski Hotel Cancún is about 1.8 km from Acuario Interactivo, one of Cancún’s most popular landmarks.

  • Is Kempinski Hotel Cancún close to Oasis Arena?

    The distance from Kempinski Hotel Cancún to Oasis Arena is 1.9 km.

FAQs when booking at Kempinski Hotel Cancún

Find answers to commonly asked questions regarding reservations, amenities, policies, and more when booking a stay at Kempinski Hotel Cancún. FAQs were last updated on 20 November 2025.
  • How close is Kempinski Hotel Cancún to the nearest airport, Cancun Airport?

    There are 20.8 km between the closest airport, Cancun Airport, and Kempinski Hotel Cancún. The drive to the airport from the hotel should take you 0h 16m with a normal traffic flow. It’s important to take high traffic times into consideration, especially in metropolitan areas.

  • What is the best way for guests to get from Cancun Airport to Kempinski Hotel Cancún?

    For the most freedom while visiting Cancún, consider renting a car for about C$ 9/day and parking it at Kempinski Hotel Cancún where they offer parking spaces to hotel guests. Taking a taxi or rideshare service from the nearest airport, Cancun Airport, to your hotel is often the most cost effective transportation solution.

  • Is there a pool at Kempinski Hotel Cancún?

    Yes, Kempinski Hotel Cancún has a pool for hotel guests. Generally, hotel pools have opening and closing times so be sure to speak to the front desk before using the pool.

  • How close is Kempinski Hotel Cancún from the Cancún city center?

    Kempinski Hotel Cancún is just 4.5 km away from the center of Hotel Zone, Cancún. From Kempinski Hotel Cancún you can easily get to other popular landmarks such as Royal Yak Casino and Sports Book.

  • What is the Kempinski Hotel Cancún phone number?

    You can reach the front desk of Kempinski Hotel Cancún at +52 998 881 0808.

  • Does Kempinski Hotel Cancún have Wi-Fi available?

    Yes, Kempinski Hotel Cancún has Wi-Fi available to hotel guests.

  • Is there a gym or fitness center at Kempinski Hotel Cancún?

    There is a hotel fitness center accessible to guests of Kempinski Hotel Cancún. Most hotels do not have 24-hour fitness centers, so be sure to contact the front desk for gym hours and availability.

  • What is the check-out time at Kempinski Hotel Cancún?

    12:00 PM. If you require a later check-out we advise discussing it with the front desk as soon as you’re able to. Check-in time is 3:00 PM.

  • How much does it cost to stay at Kempinski Hotel Cancún, Cancún?

    On average, guests have been paying C$ 863 per night to stay at Kempinski Hotel Cancún. Some users have found rooms as low as C$ 298 per night. Enter your dates in the form above to see the price rates available for your stay.

  • Is there a restaurant at Kempinski Hotel Cancún?

    Kempinski Hotel Cancún does have a restaurant. For drinks at the accommodation, there is a bar available.

  • Does Kempinski Hotel Cancún have a laundry service?

    Yes, there is a hotel laundry service for guests at Kempinski Hotel Cancún. There is also an ironing board and iron in the accommodation.

  • Does Kempinski Hotel Cancún offer accessible rooms?

    Yes, Kempinski Hotel Cancún provides accessible rooms for guests requiring them. Make sure to check the deals available on HotelsCombined for the latest availability.

  • What is the cheapest month to stay at Kempinski Hotel Cancún?

    For the best chance to save money on your Kempinski Hotel Cancún reservation, consider staying in September, when prices are typically at their lowest (C$ 515).

  • In what area of Cancún is Kempinski Hotel Cancún located?

    Kempinski Hotel Cancún is located within the Hotel Zone area of Cancún. Utilize the map on this page to understand where Kempinski Hotel Cancún is in relation to the rest of Cancún.

  • Are there any other Kempinski hotels in Cancún?

    In total, there is 1 location in Cancún. The most popular Kempinski property in Cancún is Kempinski Hotel Cancún.

  • What is the cheapest day to check into Kempinski Hotel Cancún?

    Consider checking into Kempinski Hotel Cancún on Wednesday, when the nightly price is typically at its lowest (average nightly rate of C$ 506).

  • How far is Kempinski Hotel Cancún from Acuario Interactivo?

    Kempinski Hotel Cancún is about 1.8 km from Acuario Interactivo, one of Cancún’s most popular landmarks.

  • Is Kempinski Hotel Cancún close to Oasis Arena?

    The distance from Kempinski Hotel Cancún to Oasis Arena is 1.9 km.

See more FAQs

Millions of Reviews

Real ratings and reviews from millions of guests, just like yourself. Book your perfect stay with confidence!

Best Hotel Deals

HotelsCombined sources over 3 million hotels and properties and compiles them in one place so you can compare the ideal accommodation.

Free Cancellation

Plans change — we get it. And that’s why you can search and book hotels and accommodations on HotelsCombined from agencies that offer free cancellation